Director, Safety Ops: Law Enforcement & Critical Harms

Roblox Corporation; San Mateo (CA); On-site; USD 262,000 - 312,000; Full time

Job summary

Roblox Corporation seeks a Director to lead Law Enforcement Operations and Critical Harms efforts, based in San Mateo, CA. You will oversee three verticals, drive safety investigations, and coordinate across Legal, Policy, Engineering, and Communications to scale operations while handling sensitive content.

You’ll report to the Senior Director, Moderation, Intelligence & Law Enforcement Operations and lead a team in a fast-paced, global platform environment focused on safety and compliance.

Qualifications

• Over 10 years leading safety operations in law enforcement, intelligence, or trust and safety.
• Familiarity with U.S. and international law enforcement response frameworks.
• Experience managing high-volume, sensitive investigations and cross-functional teams.
• Knowledge of child safety laws and related policy considerations.

Responsibilities

• Own three verticals: Law Enforcement Operations, Critical Harms Investigations & Incident Management, and Critical Harms Product Support.
• Lead people management, coaching, and deliver on aggressive operational metrics.
• Coordinate with Legal, Public Policy, Engineering, and other teams to implement workflows and tooling.
• Develop internal safety capabilities and surface learnings to prevent higher-risk incidents.

Skills

Leadership

Safety operations

Stakeholder management

Communication

Adaptability

Integrity

Job description

Roblox Corporation seeks a Director to lead Law Enforcement Operations and Critical Harms efforts, based in San Mateo, CA. You will oversee three verticals, drive safety investigations, and coordinate across Legal, Policy, Engineering, and Communications to scale operations while handling sensitive content.

You’ll report to the Senior Director, Moderation, Intelligence & Law Enforcement Operations and lead a team in a fast-paced, global platform environment focused on safety and compliance.