Director, SaaS Platforms Product Strategy

Wwshemi; United States; Remote; USD 203,000 - 346,000; Full time

Job summary

GitLab in the United States is seeking a Director of Product Management for Platforms. You will own the product direction for GitLab's SaaS environments, GitLab.com and GitLab Dedicated, balancing reliability, scalability, and monetization with business outcomes.

You'll set the strategy and roadmap across both platforms, drive improvements in performance and operability, and expand customer self-service. This role starts as an individual contributor, with remote work across the United States and

Qualifications

• Experience directing product portfolios across multiple products.
• Technical product experience with cloud platforms or SaaS.
• Ability to tie product decisions to commercial outcomes.
• Experience translating platform challenges into priorities.
• Directorship or comparable scope leadership.

Responsibilities

• Set the product strategy and roadmap across GitLab.com and GitLab Dedicated, connecting platform capabilities to customer and business outcomes.
• Drive improvements in platform reliability, scalability, and operability, including better separation between customers and expansion of GitLab.com's cell-based architecture.
• Define GitLab.com's rate limits, usage limits, and related monetization approach.
• Scale GitLab Dedicated through maintenance-window automation and other operational improvements, while controlling costs and improving gross margin.
• Expand customer self-service through Switchboard, giving customers tools to monitor, observe, and operate their Dedicated tenants.
• Guide capabilities such as customer-initiated disaster recovery and geographic redundancy, and enable earlier access to beta features on GitLab Dedicated.
• Reduce the delay between GitLab releases and their availability on Dedicated.
• Own the business side of the portfolio as well as the technical product direction, developing profit and loss (P&L) ownership for both platforms and helping establish GitLab.com as a P&L business.

Skills

Portfolio leadership

Cloud/SaaS

Monetization

Cross-team collab

Strategic planning

Job description

GitLab in the United States is seeking a Director of Product Management for Platforms. You will own the product direction for GitLab's SaaS environments, GitLab.com and GitLab Dedicated, balancing reliability, scalability, and monetization with business outcomes.

You'll set the strategy and roadmap across both platforms, drive improvements in performance and operability, and expand customer self-service. This role starts as an individual contributor, with remote work across the United States and