Director of SaaS Platform Product Strategy

GitLab Inc.; United States; Remote; USD 203,000 - 346,000; Full time

Benefits offered by this job

Health benefits

Flexible PTO

Employee resource groups

Equity compensation

Stock purchase plan

Growth and development fund

Parental leave

Job summary

GitLab Inc. is seeking a Director of Product, SaaS Platforms, to own the direction and outcomes for GitLab.com and GitLab Dedicated. You will align platform reliability, scalability, and monetization with business results, guiding multi-platform growth and cost control in a remote US/Canada-based role.

The role starts as an individual contributor with broad scope, shaping product strategy, governance, and customer self-service while balancing commercial economics and tech leadership.

Qualifications

• Experience leading a product portfolio at director level or with comparable scope.
• Technical product experience with cloud platforms, infrastructure, or SaaS environments.
• Ability to connect product decisions to commercial outcomes, including monetization, operating costs, and gross margin.
• Experience translating complex platform challenges into product priorities and working across teams to deliver them.
• The ability to lead through product direction and influence in a director-level IC role.

Responsibilities

• Set the product strategy and roadmap across GitLab.com and GitLab Dedicated, connecting platform capabilities to customer and business outcomes.
• Drive improvements in platform reliability, scalability, and operability, including better separation between customers and expansion of cell-based architecture.
• Define GitLab.com's rate limits, usage limits, and related monetization approach.
• Scale GitLab Dedicated through maintenance-window automation and other operational improvements, while controlling costs and improving gross margin.
• Expand customer self-service through Switchboard, giving customers tools to monitor, observe, and operate their Dedicated tenants.
• Guide capabilities such as customer-initiated disaster recovery and geographic redundancy, and enable earlier access to beta features on GitLab Dedicated.
• Reduce the delay between GitLab releases and their availability on Dedicated.
• Own the business side of the portfolio as well as the technical product direction, developing profit and loss (P&L) ownership for both platforms and helping establish GitLab.com as a P&L business.

Skills

Portfolio leadership

Technical product experience

Monetization understanding

Strategic prioritization

Director-level influence

Job description

GitLab Inc. is seeking a Director of Product, SaaS Platforms, to own the direction and outcomes for GitLab.com and GitLab Dedicated. You will align platform reliability, scalability, and monetization with business results, guiding multi-platform growth and cost control in a remote US/Canada-based role.

The role starts as an individual contributor with broad scope, shaping product strategy, governance, and customer self-service while balancing commercial economics and tech leadership.