Director, Risk Management & Patient Safety

Baptist Memorial Health Care Corporation; Memphis (TN); On-site; USD 120,000 - 180,000; Full time

Job summary

Baptist Memorial Health Care Corporation in Memphis, TN seeks a Director of Risk Management to lead patient safety and loss prevention across its facilities. You will coordinate investigations, guide root cause analysis, and represent risk management on key committees.

The role requires 5–7 years of clinical or managerial experience, licensure in a relevant field, and professional certifications in healthcare risk or quality.

Qualifications

• Special Skills: apply highly technical principles central to risk management.
• Knowledge of licensure and accrediting requirements; communicate with medical staff, department heads and administration.
• Excellent organizational and problem-solving abilities.

Responsibilities

• Participates in loss prevention programs and patient safety initiatives across the entity and facilities.
• Coordinates investigation of potential and actual claims; gathers evidence, conducts interviews, reviews records, and participates in root cause analysis.
• Reviews unusual occurrence reports, investigates and recommends corrective action in consultation with the Director of Risk Management; evaluates action effectiveness.
• Trends incidents, occurrences, claims and lawsuits; recommends corrective action in consultation with the Director of Risk Management; evaluates action effectiveness.
• Identifies risk exposures; recommends control methods in consultation with the Director of Risk Management; evaluates effectiveness.
• Represents risk management and patient safety on committees; provides leadership and guidance on issues.
• Coordinates response to discovery in lawsuits as indicated and/or requested.
• Participates in professional activities related to risk management and patient safety.
• Completes assigned goals.

Skills

Technical principles

Communication with medical staff

Organizational skills

Problem-solving

Education

Licensure/registration

CPHRM

CPHQ

CPPS

Job description

Overview

Director-Risk Management

Responsible for the loss prevention program and patient safety program in the designated facility and to serve as a resource to all professional and hospital staff as well as the medical staff at the facility. Performs all other duties as assigned. Required Population Served No Job Responsibilities Job Responsibilities • Participates in the loss prevention program and patient safety initiatives of the designated entity and its facilities on the Campus. Coordinates the investigation of potential and actual claims and lawsuits in the entity through gathering evidence, conducting interviews and reviewing relevant medical record documentation and participating in the root cause analysis process. • Reviews unusual occurrence reports, investigates further if indicated, and recommends corrective action in consultation with the Director of Risk Management; evaluates effectiveness of corrective action and recommends additional action if necessary. • Trends incidents, occurrences, claims and lawsuits within the facility; recommends corrective action in consultation with the Director of Risk Management; evaluates effectiveness of corrective action and recommends additional action if necessary. • Identifies existing risk exposures in the facility; recommends methods of controlling these in consultation with the Director of Risk Management; evaluates effectiveness of action and recommends additional action if necessary. • Represents risk management and the concepts of patient safety on relevant committees of the organization and provides the necessary leadership, reports and/or guidance on management and operational issues. • Coordinates the response to discovery devices in lawsuits against the entity as indicated and/or requested. • Participates in professional activities, associations and certifications related to risk management and patient safety • Completes assigned goals

Description Minimum Required Preferred/Desired Five (5) to Seven (7) years of clinical and/or management experience.

Education Description Minimum Required Preferred/Desired Current licensure/registration in relevant area of education and/or profession (i.e. RN, RHIA, etc); Certification in Healthcare Risk Management (CPHRM-Certified Professional in Healthcare Risk Management), Quality Management (CPHQ-Certified Professional in Healthcare Quality) and/or Patient Safety (CPPS-Certified Professional in Patient Safety) a plus.

Training Description Minimum Required Preferred/Desired Special Skills Description Minimum Required Preferred/Desired Skill and proficiency in applying highly technical principles, concepts and techniques which are central to the risk management profession. Knowledge of licensure and accrediting requirements; ability to communicate and work effectively with medical staff, department heads and administration; assertive, objective, tactful and courteous in all dealings with professional staff, patients and guests; excellent organizational skills and problem-solving abilities.

Licensure Description Minimum Required Preferred/Desired Reporting Relationships Does this position formally supervise employees? If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively recommend such to manager.