Director-Risk Management

Baptist Memorial Health Care; Memphis (TN); On-site; USD 110,000 - 160,000; Full time

Job summary

Baptist Memorial Health Care in Memphis seeks a Director of Risk Management to lead loss prevention and patient safety programs across the facility and campus. You will coordinate investigations, evaluate root causes, and drive corrective actions in partnership with medical staff and administration.

The role requires significant clinical/management experience and professional certifications in risk management or patient safety.

Qualifications

• Five (5) to seven (7) years of clinical and/or management experience.
• Current licensure/registration in a relevant area (e.g., RN, RHIA).
• Certification in Healthcare Risk Management, Quality Management and/or Patient Safety is a plus.

Responsibilities

• Participates in loss prevention and patient safety initiatives for the facility and campus.
• Coordinates investigations of potential claims and lawsuits with evidence collection and root cause analysis.
• Reviews unusual occurrence reports and recommends corrective actions with leadership.
• Trends incidents and exposures and suggests actions in collaboration with Risk Management.
• Represents risk management on committees and provides leadership and guidance on operations.
• Coordinates responses to discovery devices in lawsuits and engages in professional activities.

Skills

Risk management

Patient safety

Leadership

Communication

Organizational skills

Education

RN licensure

RHIA or related

CPRM CPQ CPPS a plus

Job description

Overview

Director-Risk Management

Responsible for the loss prevention program and patient safety program in the designated facility and to serve as a resource to all professional and hospital staff as well as the medical staff at the facility. Performs all other duties as assigned. Required Population Served No Job Responsibilities Job Responsibilities

• Participates in the loss prevention program and patient safety initiatives of the designated entity and its facilities on the Campus. Coordinates the investigation of potential and actual claims and lawsuits in the entity through gathering evidence, conducting interviews and reviewing relevant medical record documentation and participating in the root cause analysis process.
• Reviews unusual occurrence reports, investigates further if indicated, and recommends corrective action in consultation with the Director of Risk Management; evaluates effectiveness of corrective action and recommends additional action if necessary.
• Trends incidents, occurrences, claims and lawsuits within the facility; recommends corrective action in consultation with the Director of Risk Management; evaluates effectiveness of corrective action and recommends additional action if necessary.
• Identifies existing risk exposures in the facility; recommends methods of controlling these in consultation with the Director of Risk Management; evaluates effectiveness of action and recommends additional action if necessary.
• Represents risk management and the concepts of patient safety on relevant committees of the organization and provides the necessary leadership, reports and/or guidance on management and operational issues.
• Coordinates the response to discovery devices in lawsuits against the entity as indicated and/or requested.
• Participates in professional activities, associations and certifications related to risk management and patient safety
• Completes assigned goals

Description Minimum Required Preferred/Desired

Five (5) to Seven (7) years of clinical and/or management experience.

Education Description Minimum Required Preferred/Desired

Current licensure/registration in relevant area of education and/or profession (i.e. RN, RHIA, etc); Certification in Healthcare Risk Management (CPHRM-Certified Professional in Healthcare Risk Management), Quality Management (CPHQ-Certified Professional in Healthcare Quality) and/or Patient Safety (CPPS-Certified Professional in Patient Safety) a plus.

Training Description Minimum Required Preferred/Desired

Special Skills Description Minimum Required Preferred/Desired Skill and proficiency in applying highly technical principles, concepts and techniques which are central to the risk management profession. Knowledge of licensure and accrediting requirements; ability to communicate and work effectively with medical staff, department heads and administration; assertive, objective, tactful and courteous in all dealings with professional staff, patients and guests; excellent organizational skills and problem-solving abilities.

Licensure Description Minimum Required Preferred/Desired

Reporting Relationships Does this position formally supervise employees? If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively recommend such to manager.