Director Revenue Integrity

Texas Health Resources; Arlington (TX); Hybrid; USD 180,000 - 240,000; Full time

Job summary

Texas Health Resources is seeking a Director of Revenue Integrity to provide strategic leadership for enterprise-wide charge capture governance, audits, and compliance. The role oversees analytics, reconciliation, education, and performance improvement, partnering with finance, clinical departments, IT, and compliance to ensure accurate revenue recognition across the organization.

The position reports to senior leaders, leads a team of managers, and drives a culture of operational excellence

Qualifications

• 10+ years of progressive leadership in healthcare revenue cycle or revenue integrity.
• Experience leading enterprise charge capture, audits, and remediation initiatives.
• Proven ability to drive performance improvements and regulatory compliance with Epic EMR.

Responsibilities

• Provide strategic and operational leadership for charge capture governance and revenue integrity initiatives.
• Lead performance management, dashboards, and KPIs across revenue integrity operations.
• Oversee audits, remediation plans, education, and process standardization for compliance.
• Collaborate with finance, compliance, IT, coding, and clinical leadership to optimize revenue recognition.
• Drive enterprise-wide transformation and data-driven decision making to reduce leakage.

Skills

Revenue integrity leadership

Strategic stakeholder management

Process improvement

Data analytics

Cross-functional collaboration

Education

Bachelor's Degree

Master's Degree

Tools

Epic EMR

Excel

PowerPoint

Job description

Position Highlights

The Director of Revenue Integrity provides strategic, operational, and organizational leadership for enterprise-wide charge capture governance, charge reconciliation, audit escalation strategy, charge compliance, clinical documentation improvement initiatives related to charging accuracy, revenue leakage prevention, denials prevention, regulatory compliance, and revenue integrity optimization.

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Position Highlights

The Director of Revenue Integrity provides strategic, operational, and organizational leadership for enterprise-wide charge capture governance, charge reconciliation, audit escalation strategy, charge compliance, clinical documentation improvement initiatives related to charging accuracy, revenue leakage prevention, denials prevention, regulatory compliance, and revenue integrity optimization.

The Director leads managers and teams responsible for charge capture operations, charge audits, revenue integrity analytics, charge reconciliation, charge compliance, education, and performance improvement activities. The role establishes enterprise standards, develops long-term strategies, oversees organizational performance, and partners with executive leadership, clinical departments, finance, compliance, IT, coding, billing, and revenue cycle leaders to ensure accurate, compliant, and efficient revenue recognition across the organization. The role is accountable for establishing a culture of operational excellence, standardization, accountability, and continuous improvement while ensuring alignment with organizational financial, compliance, and strategic priorities.

• Work location: Texas Health Resources-Remote work is available for local candidates within the Dallas/Fort Worth area
• Work hours: Full Time, Monday - Friday, 08:00 AM - 5:00 PM

Key Responsibilities

Revenue Integrity Strategy & Governance

• Serve as Revenue Integrity subject matter expert and strategic advisor for the organization
• Lead stakeholder engagement, change management, communication, and governance activities related to revenue integrity initiatives
• Establish and execute the organization's Revenue Integrity strategy, governance framework, and operating model
• Establish enterprise standards for charge capture workflows, charge audit methodology, charge reconciliation, documentation requirements, and education practices
• Ensure alignment of Revenue Integrity objectives with organizational financial, operational, regulatory, and strategic priorities

Operational Leadership & Performance

• Monitor departmental performance through dashboards, scorecards, service level agreements, and key performance indicators
• Ensure timely resolution of enterprise charge capture issues, billing barriers, reconciliation variances, and audit findings
• Oversee performance management, workforce planning, succession planning, and leadership development activities
• Lead prioritization of enterprise projects, operational initiatives, and resource deployment
• Foster a high-performing culture focused on accountability, collaboration, innovation, and customer service

Compliance, Audit, and Risk Management

• Lead and oversee analysis of charge capture trends, recurring errors, compliance risks, revenue leakage opportunities, documentation gaps, and operational issues impacting revenue integrity performance

Direct retrospective, concurrent, targeted, complex, high-risk, and payer-sensitive audits to evaluate charge accuracy, documentation support, and compliance with charging rules, payer requirements, and regulatory standards

• Ensure audit findings are documented, tracked, reported, and translated into remediation plans, education, workflow changes, or escalation pathways as appropriate
• Oversee root cause analysis for moderately complex, recurring, systemic, cross-functional, or high-risk charge capture and documentation issues
• Ensure compliance with CMS regulations, payer requirements, organizational policies, and industry standards
• Direct identification, escalation, remediation, and monitoring of compliance risks, audit findings, revenue leakage opportunities, and billing vulnerabilities

Revenue Optimization & System Improvement

• Drive organizational efforts to improve revenue capture, reduce revenue leakage, and strengthen financial performance
• Establish enterprise performance monitoring related to charge accuracy, reconciliation outcomes, denials prevention, audit findings, financial recovery, and billing readiness
• Evaluate financial impact of operational issues and prioritize initiatives based on organizational risk and return
• Develop executive-level reporting and business cases to support investment decisions and operational improvements
• Lead initiatives that improve net revenue realization through enhanced charge capture accuracy, documentation support, and process standardization
• Lead enterprise process improvement initiatives to improve efficiency, consistency, compliance, and scalability
• Partner with cross-functional teams to optimize system configuration, automation opportunities, work queues, edits, and reporting capabilities

Lead large-scale operational transformation initiatives impacting revenue integrity and revenue cycle performance

• Ensure consistent implementation of best practices across hospitals, outpatient departments, physician practices, and ambulatory clinics, and service lines
• Promote data-driven decision making and continuous process improvement throughout the organization

Education

Bachelor's Degree and 10 years experience required. Or, Master's Degree and 8 years experience is preferred

Experience

8 years progressive leadership experience in healthcare revenue cycle, revenue integrity, charge capture, charge reconciliation, charge compliance, auditing, coding, finance, clinical operations, or related healthcare operations. Experience must include Epic EMR and leadership of complex operational functions, large-scale projects, operational transformation initiatives, process improvement efforts, and technology implementations, with demonstrated success driving organizational performance, financial outcomes, regulatory compliance, and cross-functional collaboration. (with a Masters) required.

Or, 10 years progressive leadership experience in healthcare revenue cycle, revenue integrity, charge capture, charge reconciliation, charge compliance, auditing, coding, finance, clinical operations, or related healthcare operations. Experience must include Epic EMR and leadership of complex operational functions, large-scale projects, operational transformation initiatives, process improvement efforts, and technology implementations, with demonstrated success driving organizational performance, financial outcomes, regulatory compliance, and cross-functional collaboration. (with a Bachelors) required.

Licenses and Certifications

• CRCR - Certified Revenue Cycle Representative Obtain and maintain through THR HFMA Enterprise membership required within 12 months of hire
• CPC - Certified Professional Coder or RHIA - Registered Health Information Administrator preferred upon hire

Skills

Expert knowledge of healthcare revenue cycle operations, charge capture, charge audit, charge compliance, reimbursement methodologies, and payer requirements. Advanced understanding of CMS regulations, regulatory compliance, healthcare finance, denials prevention, and revenue optimization strategies. Demonstrated ability to lead large, complex, enterprise-wide initiatives and organizational change efforts. Strong financial acumen with ability to quantify impact, evaluate risk, and develop business cases. Advanced leadership, communication, executive presentation, negotiation, and stakeholder management skills. Ability to influence decision-making across executive, physician, operational, financial, and clinical leadership groups. Strong analytical, strategic planning, organizational development, and performance management capabilities.

MS Office including Word, PowerPoint, Excel, and Outlook

Travel Requirements

Local 10% In-person meetings at assigned office location or at THR facility

Why Texas Health?

At Texas Health Resources, our mission is "to improve the health of the people in the communities we serve".

As part of the Texas Health family and its 28,000+ employees, we’re one of the largest employers in the Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding. Come be a part of our exceptional team as we improve the health of the people in our communities every day. You belong here.