Director, Revenue Cycle Technology & Automation

University of Vermont Medical Center; South Burlington (VT); On-site; USD 150,000 - 230,000; Full time

Job summary

University of Vermont Medical Center seeks a Director to lead Revenue Cycle Technology & Automation. You will own the tech stack, automation roadmap, and data integrity across access, eligibility, coding, claims, denials, and payment.

In this senior role, you will drive ROI-driven automation, ensure governance, and align clinical documentation to reimbursement, while maintaining strong controls and accountability for automated decisions touching patient accounts.

Qualifications

• Bachelor's degree in business, finance, health information management, computer science, or a related field is required; a Master's degree is preferred.
• Ten or more years of progressive healthcare IT experience is required, including five or more years leading application, platform, or product teams.

Responsibilities

• Oversee revenue cycle technology stack including Epic revenue applications and integrated bolt-ons.
• Drive an explicit automation roadmap with quantified ROI targets and governance.

Skills

Leadership

Epic Revenue

Automation strategy

Data governance

Healthcare IT

Education

Bachelor's degree required

Master's degree preferred

Tools

Epic

Robotic Process Automation

Job description

JOB SUMMARY

The Director, Revenue Cycle Technology & Automation is accountable for the technology, automation, and AI-enabled workflows that power the UVMH's revenue integrity, from patient access and eligibility through coding, claims, denials, and payment. This role is chartered to convert the revenue cycle from a supported cost center into a measurable margin engine.

The Director owns the revenue cycle technology stack (Epic revenue applications and integrated bolt-ons), an explicit automation roadmap with quantified return targets, denials prevention, prior-authorization automation, coding assistance, payer connectivity, and robotic and agentic workflow automation, and the data integrity that links clinical quality documentation to appropriate reimbursement. The role operates under the UVMH's 'back-office assertive, clinical deliberate' automation posture: administrative automation is pursued assertively, with rigorous controls, auditability, and human accountability for every automated decision that touches a patient account.

EDUCATION

Bachelor's degree in business, finance, health information management, computer science, or a related field is required; a Master's degree is preferred.

EXPERIENCE

Ten or more years of progressive healthcare IT experience is required, including five or more years leading application, platform, or product teams.