Director, Revenue Cycle Technology & Automation

UVM Health - UVM Medical Center; South Burlington (VT); On-site; USD 180,000 - 240,000; Full time

Job summary

UVM Health - UVM Medical Center is seeking a Director to lead Revenue Cycle Technology & Automation. You will own the technology stack, automation roadmap, and AI-enabled workflows across patient access, eligibility, coding, claims, denials, and payment.

The role drives a measurable margin engine, with governance, auditability, and accountability for every automated decision affecting patient accounts, reporting to senior finance and IT leadership.

Qualifications

• Ten or more years of progressive healthcare IT experience.
• Five or more years leading application, platform, or product teams.

Responsibilities

• Oversee revenue cycle technology stack and automation roadmap.
• Ensure data integrity linking clinical documentation to reimbursement.
• Maintain governance with controls and auditable automated decisions.

Skills

Leadership experience

Healthcare IT

Revenue cycle knowledge

Automation strategy

Education

Bachelor's degree in business, finance, health information management, computer science, or related field

Master's degree preferred

Tools

Epic revenue applications

Automation tooling

Job description

Job Summary

The Director, Revenue Cycle Technology & Automation is accountable for the technology, automation, and AI-enabled workflows that power the UVMH’s revenue integrity, from patient access and eligibility through coding, claims, denials, and payment. This role is chartered to convert the revenue cycle from a supported cost center into a measurable margin engine.

Job Summary

The Director, Revenue Cycle Technology & Automation is accountable for the technology, automation, and AI-enabled workflows that power the UVMH’s revenue integrity, from patient access and eligibility through coding, claims, denials, and payment. This role is chartered to convert the revenue cycle from a supported cost center into a measurable margin engine. The Director owns the revenue cycle technology stack (Epic revenue applications and integrated bolt-ons), an explicit automation roadmap with quantified return targets, denials prevention, prior-authorization automation, coding assistance, payer connectivity, and robotic and agentic workflow automation, and the data integrity that links clinical quality documentation to appropriate reimbursement. The role operates under the UVMH’s ‘back-office assertive, clinical deliberate’ automation posture: administrative automation is pursued assertively, with rigorous controls, auditability, and human accountability for every automated decision that touches a patient account.

EDUCATION

Bachelor's degree in business, finance, health information management, computer science, or a related field is required; a Master's degree is preferred.

Experience

Ten or more years of progressive healthcare IT experience is required, including five or more years leading application, platform, or product teams.