Director, Residential Connectivity Sales

Charter Communications; Milwaukee (WI); On-site; USD 120,000 - 180,000; Full time

Job summary

Charter Communications, operating as Spectrum, seeks a Director of Direct Sales to lead regional teams, drive growth, and exceed targets. You’ll shape strategy, mentor managers, and coordinate field efforts to expand our customer base.

This role requires 5+ years of sales and 10+ years of management experience, a BA in marketing or related field, and strong leadership, organization, and communication skills. Travel is required, with a focus on performance and cross‑functional collaboration.

Qualifications

• Bachelor's degree in marketing or related field or equivalent experience.
• 5+ years of sales experience.
• 10+ years of management experience.
• Ability to read, write, speak and understand English.
• Knowledge of direct sales strategies.
• Ability to prioritize and organize effectively.
• Ability to supervise and motivate others.
• Ability to handle multiple projects and tasks.
• Ability to maintain confidentiality.
• Proficiency in using personal computers and software applications such as word processing and spreadsheets.

Responsibilities

• Coordinate the activities of the Direct Sales Department to achieve and exceed sales goals.
• Develop and implement sales plans that support Spectrum's objectives for optimal market penetration.
• Guide Direct Sales Managers in creating effective customer and sales strategies.
• Communicate overall sales strategy and requirements to field personnel while monitoring and evaluating results.
• Assist in recruiting, interviewing, hiring and mentoring Direct Sales staff.
• Manage territory assignments for residential and MDU Relationship Executives.
• Handle personnel matters including performance appraisals, coaching and safety training.
• Provide input during budget preparation and contribute to broader marketing discussions.

Skills

English proficiency

Direct sales strategies

Leadership

Time management

Multitasking

Confidentiality

PC software

Education

Bachelor's degree in marketing or related field

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you driven to lead high-performing sales teams and deliver exceptional growth? Spectrum is seeking a skilled director to oversee our Direct Sales Department, steering regional strategies that expand our customer base and achieve ambitious sales targets. If you thrive on crafting impactful plans and guiding teams to success, your leadership will directly influence our business goals and strengthen Spectrum's presence in the market.

How You'll Make an Impact

• Coordinate the activities of the Direct Sales Department to achieve and exceed sales goals
• Develop and implement sales plans that support Spectrum's objectives for optimal market penetration
• Guide Direct Sales Managers in creating effective customer and sales strategies
• Communicate overall sales strategy and requirements to field personnel while monitoring and evaluating results
• Assist in recruiting, interviewing, hiring, training and mentoring Direct Sales staff
• Manage territory assignments for residential and MDU Relationship Executives
• Handle personnel matters including performance appraisals, coaching and safety training
• Provide input during budget preparation and contribute to broader marketing discussions

Working Conditions

• Office environment with travel as required

What You'll Bring to Spectrum

Required Qualifications

Education

• Bachelor's degree in marketing or related field or equivalent experience

Experience

• 5+ years of sales experience
• 10+ years of management experience

Skills

• Ability to read, write, speak and understand English
• Knowledge of direct sales strategies
• Ability to prioritize and organize effectively
• Ability to supervise and motivate others
• Ability to handle multiple projects and tasks
• Ability to maintain confidentiality
• Proficiency in using personal computers and software applications such as word processing and spreadsheets

Preferred Qualifications

Experience

• 3+ years of CATV experience
• Valid driver's license, satisfactory driving record and auto insurance meeting Spectrum standards

Skills

• Knowledge of cable television products and services

• Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here

We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.