Director, Regional Relationship Manager

Capital One; McLean (VA); On-site; USD 206,000 - 235,000; Full time

Benefits offered by this job

Health benefits

Incentive compensation

Performance bonuses

Job summary

Capital One is seeking a Director, Regional Relationship Manager in McLean, VA to lead a Regional Buying Center and a team of Inside Sales Managers. The role emphasizes coaching, policy compliance, and direct engagement with key customers to drive originations and revenue.

The successful candidate will oversee sales processes, coordinate with Sales Management, and ensure high performance and timely delivery of results in a fast-paced financial services environment.

Qualifications

• Minimum two years experience managing teams in financial services
• Minimum two years experience in auto finance industry
• At least two years of credit underwriting experience in indirect lending

Responsibilities

• Provide primary management and oversight to Regional Buying Center to maximize results
• Coach a high-performance sales team of 3-4 Sr. Relationship Managers to meet sales objectives
• Coordinate activities with Sales Management to improve production efficiency
• Lead and organize an inside sales team with strong time management and account management
• Engage with Key Customers to build relationships and generate incremental originations
• Oversee policy adherence and ensure compliant actions

Skills

Team leadership

Sales coaching

Customer relationship management

Communication skills

Education

High School Diploma or equivalent

Job description

As a Director, Regional Relationship Manager with Capital One Auto, you have an amazing opportunity to manage a Regional Buying Center and team of Inside Sales Managers. We are excited to build the next generation on sound practices and values so that our philosophy can transcend into our products and services. We hope you join our tremendous team that has helped change our industry for the better.

General Responsibilities:

• Provides primary management and oversight to Regional Buying Center by ensuring sales protocol is followed and business results are maximized
• Responsible for coaching of a high-performance sales team of up to 3-4 Sr. Relationship Managers to meet and exceed all critical sales performance objectives
• Responsible for coordinating activities and partnering with Sales Management team to obtain maximum efficiencies in production.
• Must possess a well-developed capacity to analyze and organize a sales team of inside sales representatives, including time management, account management, problem solving, and customer interaction skills
• Must be able to work independently and in collaboration with others on assigned tasks and projects while meeting all deadlines
• Must be able to engage directly and effectively with the Key Customers to build strong relationships and to generate incremental originations volumes
• Provides oversight on policy and procedure adherence and ensures compliant actions

Basic Qualifications:

• High School Diploma, GED, or equivalent certification
• At least 2 years experience managing teams or people in the financial services industry
• At least 2 years of experience within the auto finance industry.
• At least 2 years credit underwriting experience in indirect lending

Preferred Qualifications:

• 5+ years credit underwriting experience in the indirect lending, auto finance industry
• 5+ years experience managing people or teams in the auto finance industry

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

McLean, VA: $206,000 - $235,100 for Director, Regional Relationship Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Benefits:

• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.
• Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
• This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

Capital One Financial is made up of several different entities.

Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).