Director, Real-Time Fraud AI/ML Platform

JPMorganChase; New York (NY); On-site; USD 150,000 - 200,000; Full time

Benefits offered by this job

Comprehensive health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

JPMorganChase is seeking a Product Director for the Consumer & Community Banking Fraud Strategy organization. The successful candidate will lead the multi-year roadmap for a cutting-edge fraud intelligence platform, leveraging advanced ML and AI.

You'll work cross-functionally to drive measurable fraud-loss reduction while ensuring a top-notch customer experience. Strong technical and communication skills are essential for presenting strategies and metrics to senior leadership, alongside deep expertise in fraud prevention.

Qualifications

• 8+ years of experience in product management or technology applications.
• Extensive knowledge of product development life cycle.
• Proven ability to influence product life cycle activities.
• Experience managing stakeholders across multiple functions.
• 5+ years building or owning ML-enabled products.

Responsibilities

• Oversees product roadmap, vision, and execution.
• Leads the product life cycle from planning to future development.
• Monitors market trends and conducts competitive analysis.
• Establishes end-to-end model lifecycle standards.
• Builds strong partnerships across departments.

Skills

Product lifecycle management

Machine learning expertise

Stakeholder management

Data analytics

Technical fluency

Education

Bachelor's degree

Tools

Graph-based ML tools

MLOps platforms

Job description

JPMorganChase is seeking a Product Director for the Consumer & Community Banking Fraud Strategy organization. The successful candidate will lead the multi-year roadmap for a cutting-edge fraud intelligence platform, leveraging advanced ML and AI.

You'll work cross-functionally to drive measurable fraud-loss reduction while ensuring a top-notch customer experience. Strong technical and communication skills are essential for presenting strategies and metrics to senior leadership, alongside deep expertise in fraud prevention.