Director - QualityDocs Strategy

Veeva Systems, Inc.; New York (NY); Remote; USD 125,000 - 300,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Job summary

Veeva Systems, a leading cloud software provider for life sciences, seeks a QualityDocs strategist to own standards and alliances. You will evolve the quality content model, manage partnerships, and work across product, strategy, sales, and services as the voice of the customer.

This remote role supports opportunities across the United States, with travel up to 20%, and requires 5+ years in document management and 2+ years in customer-facing roles.

Qualifications

• 2+ years in customer facing roles
• 5+ years of experience working directly with document management systems supporting Quality and GxP business areas
• Proficiency in document management, product development lifecycle, and proposing solutions to common adoption challenges
• Experience representing organizational data integrity practices and document management to external regulators and inspectors
• Ability to facilitate strategic sessions collaborating with industry peers to distill and influence key objectives and innovation
• Ability to hold meaningful conversations with Quality and IT personnel of various different organizational sizes
• Ability to travel for customer meetings and presentations up to 20%

Responsibilities

• Leads industry working groups and alliances to influence global standards, ensuring QualityDocs maintains its position as the market-defining solution
• Own and evolve the quality content model and common standards, translating regulatory shifts into actionable product requirements
• Be a thought leader that identifies friction points where harmonization is lacking; develop the value messaging and strategic plan to lead customers through these transitions
• Takes ownership of key technology and AI partnerships that are critical to the QualityDocs ecosystem and integration success
• Works cross functionally with product, strategy, services to contribute to the future direction and vision of QualityDocs
• Partner with post implementation teams and business consulting for internal enablement on the Greater Why of compliance and industry best practices

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Within the QualityDocs strategy team, your focus is to own the QualityDocs Standards and Alliances. You will be responsible for evolving the quality content model and common standards based on industry regulations and practices. Manages and oversees the QualityDocs specific partnerships for greater customer and product ecosystem success. Works in a cross functional manner spanning product, strategy, sales, and services as a subject matter expert and represents the voice of the customer. The role requires a deep understanding of the global quality life sciences document management space.

Opportunities are available across the United States for this role; this is a remote position. There is no work location requirement if a candidate is in close proximity to an airport and ableto meet travel requirements. Qualified U.S.-based candidates are encouraged to apply.

What You'll Do

• Leads industry working groups and alliances to influence global standards, ensuring QualityDocs maintains its position as the market-defining solution
• Own and evolve the quality content model and common standards, translating regulatory shifts into actionable product requirements
• Be a thought leader that identifies "friction points" where harmonization is lacking; develop the value messaging and strategic plan to lead customers through these transitions
• Takes ownership of key technology and AI partnerships that are critical to the QualityDocs ecosystem and integration success
• Works cross functionally with product, strategy, services to contribute to the future direction and vision of QualityDocs
• Partner with post implementation teams and business consulting for internal enablement on the "Greater Why" of compliance and industry best practices

Requirements

• 2+ years in customer facing roles (i.e. sales, consulting, solution consulting, etc.)
• 5+ years of experience working directly with document management systems supporting Quality and GxP business areas
• Proficiency in document management, product development lifecycle, and proposing solutions to common adoption challenges
• Experience representing organizational data integrity practices and document management to external regulators and inspectors
• Ability to facilitate strategic sessions collaborating with industry peers to distill and influence key objectives and innovation
• Ability to hold meaningful conversations with Quality and IT personnel of various different organizational sizes
• Ability to travel for customer meetings and presentations up to 20%

Nice to Have

• Experienced with developing business cases for change
• Industry experience with GMP quality content, training management, quality systems processes, manufacturing, or QC

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $125,000 - $300,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].