Director, Quality Initiatives & System Improvement

Hackensack Meridian Health Inc.; Hackensack (NJ); On-site; USD 140,000 - 190,000; Full time

Job summary

Hackensack Meridian Health Inc. seeks a Director of Quality Initiatives and System Improvement to oversee hospital-based quality work and drive system-wide improvement. They will lead data-driven redesigns of patient care processes and mentor teams while ensuring regulatory compliance.

The role reports to the regional Chief Quality Officer and aims to sustain cost-effective, high-quality patient care across the system.

Qualifications

• Master's degree in Nursing, Health Care Administration, Public Health, or other advanced health-related degree.
• Minimum of 7 years of clinical experience in an acute care hospital.
• Minimum of 3 years of experience in patient safety and quality.
• Excellent written and verbal communication and presentation skills.
• Proficient computer skills that include Google Suite and/or Microsoft Office platforms.
• Demonstrated leadership abilities.

Responsibilities

• Provide oversight to all hospital-based quality activities and system improvement initiatives.
• Lead the redesign of patient care processes, analyze data to inform improvements, and mentor teams.
• Ensure compliance with regulatory and accrediting agencies and support the Performance Improvement Plan.

Skills

Communication skills

Presentation skills

Leadership abilities

Google Suite

Microsoft Office

Education

Master's degree in Nursing/Healthcare

Tools

Google Workspace

Microsoft Office

Job description

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Director, Quality Initiatives and System Improvement (DQI&SI) provides oversight to all hospital-based work to attain unsurpassed clinical and patient-reported outcomes. The DQI&SI builds organization-wide participation in improvement through transparency, collaboration and mutual learning. The DQI&SI facilitates the redesign of patient care processes, analyzes data to inform and guide improvement efforts, and develops organizational capacity for improvement through teaching and mentorship. While directing the assessment, planning, implementation, monitoring and evaluation of best practices, the MQI&SI ensures that cost effective, quality care is administered to all patients in accordance with the hospital PI plan, while complying with the standards of all regulatory and accrediting agencies. Working in conjunction with, and reporting directly to, the regional Chief Quality Officer, the DQI&SI will provide oversight to all system quality activities by identifying areas for improvement. Provides leadership in the implementation and integration of the Department of Patient Care Performance Improvement Plan in addition to ensuring JCAHO & regulatory compliance. Oversees various activities of the Patient Safety and Quality Department while aligning with the Medical Center and HMH Performance Improvement Plan.

Education, Knowledge, Skills and Abilities Required:

• Master's degree in Nursing, Health Care Administration, Public Health, or other advanced health
  related degree
• Minimum of 7 years of clinical experience in an acute care hospital.
• Minimum of 3 years of experience in patient safety and quality.
• Excellent written and verbal communication and presentation skills.
• Proficient computer skills that include but are not limited to Google Suite and/or Microsoft Office
  platforms
• Demonstrated leadership abilities.

Education, Knowledge, Skills and Abilities Preferred:

• Performance Improvement expertise
• HRO experience
• Mastery of performance improvement methodologies
• Highly collaborative leader

Licenses and Certifications Required:

• CPHQ (Certified professional in Healthcare Quality) or CPPS (Certified professional in patient safety)