Director Quality Improvement Organizational Excellence

McLaren Health Care Corporation; Mount Pleasant (MI); On-site; USD 110,000 - 150,000; Full time

Job summary

McLaren Health Care seeks a Director of Quality Improvement Organizational Excellence to lead strategic quality initiatives across departments. You will oversee plans, budgets, and staff to ensure compliance with regulatory standards and drive measurable improvements.

Ideal candidates bring 5+ years of healthcare quality management and 2+ years in regulatory/accreditation roles, with a strong track record of cross-functional collaboration and organizational excellence.

Qualifications

• Bachelor’s degree in nursing, healthcare administration, business administration, engineering, or related field.
• Five years of progressively responsible quality management in healthcare related experience that demonstrates a high level of understanding of the required knowledge, skills, and abilities and frequent involvement with senior management and physicians.
• Two years of Regulatory and Accreditation experience such as CMS, Joint Commission, Healthcare Facilities Accreditation Programs, DNV.

Responsibilities

• Provides oversight in the development and implementation of quality improvement and organizational excellence plans, related to quality functions.
• Directs and coordinates the department's activities, and staff to ensure they are efficient, timely, and meet cost and quality objectives; and that all activities and services are carried out in compliance with local, state, federal, and governmental regulations, and laws.
• Directs and leads process improvement projects and teams that achieve measurable, sustainable change, promoting service, process, and operational excellence.
• Develops strong relationships with internal colleagues, external providers, and the medical community to provide high quality, responsive services.
• Develops and trains personnel within the department and reviews and appraises their performance. Responsible for assuring competency of all staff.
• Develops annual budget for areas of responsibility and works with department leaders and staff to implement the budget. Assures measures for staying within budgetary parameters.
• Develops and implements business plans, evaluates existing programs using established productivity standards and metrics. Continuously improves operations to manage costs, improve efficiencies, quality, and service.
• Acts as a resource and provides ongoing education for department staff and the organization regarding national and regional trends; adjusts quality improvement model to meet financial, regulatory, and clinical goals for the hospital in collaboration with the Executives.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Performs other related duties as required and directed.

Skills

Quality management

Healthcare administration

Regulatory compliance

Process improvement

Budgeting

Education

Bachelor's degree in Nursing

Bachelor's degree in Healthcare Administration

Bachelor's degree in Business Administration

Bachelor's degree in Engineering

Job description

The McLaren system includes 12 hospitals across the state, ambulatory surgery centers, imaging centers, a 730-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 242,000 Michigan lives, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network, and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer center. McLaren has 20,000 full-, part-time and contracted employees and more than 93,000 network providers throughout Michigan.

Director Quality Improvement Organizational Excellence

Responsible for the overall strategic direction and leadership of assigned departments including administrative, financial, compliance, quality improvement, technical, and personnel activities in accordance with established policies and standards.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Provides oversight in the development and implementation of quality improvement and organizational excellence plans, related to quality functions.
• Directs and coordinates the department's activities, and staff to ensure they are efficient, timely, and meet cost and quality objectives; and that all activities and services are carried out in compliance with local, state, federal, and governmental regulations, and laws.
• Directs and leads process improvement projects and teams that achieve measurable, sustainable change, promoting service, process, and operational excellence.
• Develops strong relationships with internal colleagues, external providers, and the medical community to provide high quality, responsive services.
• Develops and trains personnel within the department and reviews and appraises their performance. Responsible for assuring competency of all staff.
• Develops annual budget for areas of responsibility and works with department leaders and staff to implement the budget. Assures measures for staying within budgetary parameters.
• Develops and implements business plans, evaluates existing programs using established productivity standards and metrics. Continuously improves operations to manage costs, improve efficiencies, quality, and service.
• Acts as a resource and provides ongoing education for department staff and the organization regarding national and regional trends; adjusts quality improvement model to meet financial, regulatory, and clinical goals for the hospital in collaboration with the Executives.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Performs other related duties as required and directed.

QUALIFICATIONS REQUIRED

Bachelor’s degree in nursing, healthcare administration, business administration, engineering, or related field from an accredited educational institution.

• Five years of progressively responsible quality management in healthcare related experience that demonstrates a high level of understanding of the required knowledge, skills, and abilities and frequent involvement with senior management and physicians.
• Two years of Regulatory and Accreditation experience such as CMS, Joint Commission, Healthcare Facilities Accreditation Programs, DNV.

QUALIFICATIONS PREFERRED

• Master's degree in nursing, healthcare administration, business administration, engineering, or related field from an accredited educational institution.

McLaren Health Care is an Equal Opportunity Employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.

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McLaren Health Care is an Equal Opportunity Employer.

Qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status,national origin, disability, genetic information, height or weight, protected veteran or other classificationprotected by law.