Director Patient Care Services (Behavioral Health Admin)

McLaren Health Care Corporation; Pontiac (MI); On-site; USD 120,000 - 180,000; Full time

Job summary

McLaren Health Care is seeking a Director of Patient Care Services (Behavioral Health Admin) to lead the strategic direction, operational management, and financial performance of assigned unit(s), ensuring high-quality, compassionate patient care in compliance with regulatory standards.

In collaboration with hospital leadership, you will develop business plans, manage budgets, recruit and develop staff, and drive continuous quality improvement across nursing departments within the system.

Qualifications

• Bachelor’s degree in related field
• Licensed as a Registered Nurse to practice nursing in Michigan
• Minimum of 5 years’ nursing related experience and 5 years leadership experience
• Preferred: Master’s degree in related field

Responsibilities

• Ensures the provision of safe, reliable, and compassionate nursing care by establishing objective quality assessment measures, analyzing data, and intervening to facilitate continuous improvement.
• In partnership with the VP of Patient Care Services develops strategic business plans consistent with the organization’s mission, vision and values. assures consistency in nursing care protocols and standards between and among assigned departments throughout the organization, ensuring compliance with regulatory and accrediting agency standards.
• Collaborates with multi-disciplinary teams to ensure quality of patient care by communicating with ancillary departments, medical staff, etc.
• Collaborates and partners with the VP of Patient Care Services, assumes primary responsibility for development, management and administration of Nursing capital and operating budgets for assigned departments within established parameters. Plans and accurately forecasts budgeting needs for capital expenditures, staffing requirements, and material expenses.
• Ensures effective recruitment, hiring, retention, corrective action, and competency assessment process for employees in assigned departments.Conducts performance appraisals.Supports organizational and nursing policies related to staffing and employee relations.
• Promotes positive relationships with medical staff, patients, families, visitors, and staff. Follows up on complaints. Ensures that quality and appropriateness of care is maintained, and effective action plans are developed and implemented.
• Teaches, coaches, mentors, and inspire Nursing staff, Assistant Nurse Managers and Nurse Managers. Creates an environment of self-directed work teams and promotes participation in related activities.
• Maintains overall responsibility of nursing staff competencies for development and empowerment. Encourages and facilitates decision making at the point of service. Establishes, serves on and supports formal, and informal inter-disciplinary teams, task forces and councils.
• Establishes, facilitates, and supports quality improvement programs and participates in continuous improvement processes.
• Performs other duties as required or requested

Education

Bachelor’s degree in related field

Master’s degree in related field

Job description

The McLaren system includes 12 hospitals across the state, ambulatory surgery centers, imaging centers, a 730-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 242,000 Michigan lives, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network, and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer center. McLaren has 20,000 full-, part-time and contracted employees and more than 93,000 network providers throughout Michigan.

Director Patient Care Services (Behavioral Health Admin)

Position Summary:

Responsible for the strategic direction, operational management, and financial performance of assigned unit(s).Ensures the delivery of high-quality, compassionate, and efficient patient care in compliance with all regulatory and accreditation standards.Works closely with hospital executives, departmental leaders, and medical staff to align patient care initiatives with the hospital’s overall mission and strategic goals.

Essential Functions and Responsibilities:

1. Ensures the provision of safe, reliable, and compassionate nursing care by establishing objective quality assessment measures, analyzing data, and intervening to facilitate continuous improvement.
2. In partnership with the VP of Patient Care Services develops strategic business plans consistent with the organization’s mission, vision and values. assures consistency in nursing care protocols and standards between and among assigned departments throughout the organization, ensuring compliance with regulatory and accrediting agency standards.
3. Collaborates with multi-disciplinary teams to ensure quality of patient care by communicating with ancillary departments, medical staff, etc.
4. Collaborates and partners with the VP of Patient Care Services, assumes primary responsibility for development, management and administration of Nursing capital and operating budgets for assigned departments within established parameters. Plans and accurately forecasts budgeting needs for capital expenditures, staffing requirements, and material expenses.
5. Ensures effective recruitment, hiring, retention, corrective action, and competency assessment process for employees in assigned departments.Conducts performance appraisals.Supports organizational and nursing policies related to staffing and employee relations.
6. Promotes positive relationships with medical staff, patients, families, visitors, and staff. Follows up on complaints. Ensures that quality and appropriateness of care is maintained, and effective action plans are developed and implemented.
7. Teaches, coaches, mentors, and inspire Nursing staff, Assistant Nurse Managers and Nurse Managers. Creates an environment of self-directed work teams and promotes participation in related activities.
8. Maintains overall responsibility of nursing staff competencies for development and empowerment. Encourages and facilitates decision making at the point of service. Establishes, serves on and supports formal, and informal inter-disciplinary teams, task forces and councils.
9. Establishes, facilitates, and supports quality improvement programs and participates in continuous improvement processes.
10. Performs other duties as required or requested

Qualifications:

Required:

• Bachelor’s degree in related field
• Licensed as a Registered Nurse to practice nursing in Michigan
• Minimum of 5 years’ nursing related experience and 5 years leadership experience

Preferred:

• Master’s degree in related field

Additional Information

• Schedule: Full-time
• Requisition ID: 26012234
• Daily Work Times: 8:00AM - 4:30PM
• On Call: Yes

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.

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McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status,national origin, disability, genetic information, height or weight, protected veteran or other classificationprotected by law.