Director Quality Improvement and Patient Safety

Penn Medicine; Philadelphia (Philadelphia County); On-site; USD 110,000 - 160,000; Full time

Job summary

Penn Medicine University City is seeking a senior clinical quality professional to drive performance improvement initiatives across departments and entities. You will lead interdepartmental projects, manage data-driven quality and safety metrics, and collaborate with leadership to elevate patient outcomes and experience.

The role requires substantial autonomy, reporting to the Vice Chair for Quality with operational support from the COO of the department.

Qualifications

• Bachelor of Arts or Science is required.
• 5+ years demonstrable clinical quality improvement experience in related clinical specialty.
• 3+ years clinical quality management experience.
• Prior history of significant quality improvement accomplishments.

Responsibilities

• Align internal and external comparative data relevant to quality, safety, efficiency, and innovation for improving patient outcomes and the overall patient experience.
• Organize department-specific disease teams with physician leaders to risk stratify patient populations, develop clinical pathways and track quality metrics.
• Support accountable care initiatives such as bundled payments and other value-based care mechanisms.
• Oversee and assign PI staff to support department disease teams in clinical pathway development.
• Co-chair the department quality committee with physician and/or nursing leads.
• Develop and lead complex interdepartmental and inter-entity performance improvement projects.
• Disseminate learnings from PI efforts across the department with leadership and Academy collaboration.
• Ensure ambulatory PI projects align with Clinical Operations Steering Committee priorities.
• Coordinate UBCLs and PBCL activities across all entities.
• Coordinate clinical registries/databases across the entities.
• Oversee department-specific certifications and external data requirements for Centers of Excellence.

Skills

Quality improvement

Healthcare

Project management

Data analysis

Education

BA/BS Required

Job description

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Entity: Clinical Practices of University of Pennsylvania

Department: Ortho PMUC6 Administration

Location:Penn Medicine University City- 3737 Market St

Hours: Full Time

Summary

• Using the Blueprint for Quality as the key framework for action, this individual will work across clinical departments, UPHS entities and the continuum of care to assure that we provide the highest quality of care and experience to our patients and prevent all unnecessary harm to all assigned the department patients across Penn Medicine. This position reports to the Vice Chair for Quality with a dotted line to the COO of the Department. This role requires significant autonomy and works under limited supervision. Key areas of responsibility include: Develops and leads complex interdepartmental and multi-entity performance improvement projects that address identified gaps in performance or aspirations for higher levels of outcomes. Leads the assessment and action planning of all relevant internal and external comparative data for quality, safety, and efficiency, relative to assigned the department patient care and patient experience outcomes to support UBCLs, the department disease teams and other relevant groups focused on population specific care. Continually monitors the external environment for changes/new developments that affect quality and safety and works with leadership to make proactive changes so the department and organization is on track to meet the changing environment.

Responsibilities:

• Aligns internal and external comparative data relevant to quality, safety, efficiency, and innovation for improving patient outcomes and improving the overall patient experience. Responsible for reporting metrics to the departmentexecutive committee and other relevant stakeholders.
• In conjunction with the departmentleadership, organizes the departmentspecific disease teams including working with the assigned disease team physician leaders to risk stratify the patient populations, develop clinical pathways and track quality metrics.
• Provides support and organization tothe departmentleadership for accountable care initiatives such as bundled payments and other mechanisms designed to drive value based care.
• Oversees and assigns PI Staff to facilitate efforts ofthe departmentdisease teams in the development of clinical pathways.
• Serves as co-chair ofthe department quality committee, with physician and/or nursing lead.
• Develops and leads complex interdepartmental and entity performance improvement projects.
• Collaborates withthe department leadership, Corporate Performance Improvement and Penn Medicine Academy to ensure that key learning from PI efforts are disseminated and adopted across thedepartment.
• Assures that performance improvement projects in the ambulatory setting are aligned with priorities that have been established by the Clinical Operations Steering Committee and subcommittees on clinical quality, access and service excellence.
• Provides coordination of the departmentUBCLs and Practice Based Clinical Leadership (PBCL) activities across all entities.
• Coordinates and alignsthe departmentclinical registries/databases across the entities.
• Oversees allthe departmentspecific certifications and external data requirements for Centers of Excellence.

Credentials:

Education or Equivalent Experience:

• Bachelor of Arts or Science (Required)
• 5+ years demonstrable clinical quality improvement experience in related clinical specialty
• 3+ years clinical quality management experience
• Prior history of significant quality improvement accomplishments

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.