Director, Quality

ECU Health; Greenville (NC); On-site; USD 107,000 - 156,000; Full time

Job summary

ECU Health seeks a seasoned quality and patient safety leader to oversee system-wide quality programs, infection prevention, regulatory compliance, and performance improvement. You will guide strategy, manage staff and budgets, and partner with clinicians to advance safe, reliable care.

With a Master’s degree and 3–5 years of healthcare management experience, you will champion a fair and just culture, measure outcomes, and drive continuous learning across ECU Health Medical Center and affiliated

Qualifications

• Master's degree in nursing, public health, healthcare-related field or higher.
• Certification in related field (e.g., CPHQ, infection control) preferred.
• 3–5 years of healthcare quality/peer review/performance improvement managerial experience.

Responsibilities

• Facilitates implementation of systems, programs and strategic initiatives to advance system capability and safety.
• Develops and aligns strategies, supporting infrastructure and budgets to achieve quality imperatives and operational excellence.
• Oversees interventions, measures performance and drives continuous improvement of system-wide quality.
• Acts as a liaison between leadership, staff and physician partners to promote a positive culture and responsive quality programs.

Skills

Patient safety

Quality improvement

Leadership

Education

Master's degree in nursing/public health/healthcare education

Certification (e.g., CPHQ)

Job description

Position Summary

The ideal candidate brings a strong background in patient safety, including routine event reporting and causal analysis, with at least 3 years of related experience and a demonstrated commitment to advancing quality, risk reduction, and a fair & just culture of safety across healthcare settings.

Responsibility, accountability and decision-making authority for facilitating the implementation of systems, programs and strategic initiatives that advance system capability. Develops and aligns strategies, initiatives, supporting infrastructure, and budgets that enable the system to achieve results that align with established quality imperatives to create and sustain operational excellence. Communicates system objectives to staff to ensure understanding of quality goals and their alignment.

Oversees initiatives and operations, including staff, budget, and vendor management. Measures effectiveness and take steps to ensure continuous improvement of system-wide performance. Facilitates change to advance the organization and uses resources and operational practices to drive execution of plans. Ensures that policies, procedures and practices are operationalized to support safe, reliable care, regulatory compliance, and fosters a continuous learning culture.

Accountable for a positive organizational culture in decision making and performance management to influence work attitudes and enhance job satisfaction. Has oversight of the system quality programs such has infection prevention, regulatory compliance, performance improvement and/or patient safety. Member of the system management teams and functions as a key liaison between the leadership teams, staff and physician partners of the health care facility and programs.

Minimum Requirements

Acute Quality and Peer Review Requirements:

• Master's Degree in nursing, public health, health care related, education required- or higher.
• Certification in related field (for example CPHQ, Infection control, Lean) preferred
• 3 to 5 years manager experience in healthcare quality, peer review, or performance improvement experience is required

Pay Range

$106745.60 - $155584.00

Other Information

ECU Health

About ECU Health Medical Center

ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet designation twice and provides acute and intermediate care, rehabilitation and outpatient health services to a 29-county region that is home to more than 1.4 million people.

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law.