Director, Protective Services

Sutter Health; Sacramento (CA); On-site; USD 165,000 - 265,000; Full time

Job summary

Sutter Health is seeking a Protective Services Senior Specialist to serve as a subject matter expert in security across our clinical environments. You will lead risk-based staffing, support investigations, and provide loss prevention and incident analysis to safeguard patients, staff, and assets in our hospital and affiliated sites.

The role requires a Bachelor’s in Criminal Justice or related field and extensive experience (12 years) in security within healthcare settings.

Qualifications

• Requires formal/structured security risk assessment methods.
• Understanding of staffing models and post/patrol strategies.
• Proven ability to apply regulatory requirements and industry best practices.

Responsibilities

• Provide security solutions, recommendations, and risk-based staffing.
• Support investigations, loss prevention, and incident reporting.
• Coordinate with law enforcement and handle special event support.
• Mitigate risks affecting patient care in clinical environments.
• Communicate complex concepts in business terms to clinicians.

Skills

Security risk assessment

Staffing models

Security technologies

Regulatory compliance

Healthcare security

Effective communication

Regulatory requirements

Risk mitigation

Education

Bachelor's in Criminal Justice or related field

Job description

We are so glad you are interested in joining Sutter Health!

Organization

SHSO-Sutter Health System Office-Valley

Position Overview

Serves in a provider setting and assists in achieving the mission to safeguard people, property, assets, and brand in the course of providing world-class quality and affordable care to its communities. Is a single-source Protective Services subject matter expert who provides security solutions, alternatives, and recommendations across the full spectrum of the service line, to include risk-based staffing, investigative support, loss prevention, incident reporting/critical notifications, incident analysis, crime prevention, risk assessments, law enforcement liaison, special event support, and workplace violence prevention to mitigate reasonably foreseeable risks that have the potential to disrupt the delivery of patient care.

Education

Equivalent experience will be accepted in lieu of the required degree or diploma.

• Bachelor's: Criminal Justice or related field

Typical Experience

• 12 years recent relevant experience.

Skills And Knowledge

• Solid expertise in formal/structured security risk assessment methodology, including the ability to mitigate risk by synchronizing the efforts and capabilities of people, process, and technology.
• In-depth knowledge of building security staffing models; developing post/patrol strategies; effectively applying security technologies; and coherently blending all program elements with tailored processes to effectively manage risk within a clinical environment.
• Understanding of the business impact of security tools, technologies, and policies.
• Broad working knowledge of health care operations and their related security requirements including, but not limited to, hospitals, clinics, medical offices, and their protective services needs.
• Extensive knowledge and understanding of current and emerging physical security trends, risks, threats, countermeasures, vulnerabilities, and mitigations ranging across the spectrum from workplace violence to terrorism to loss prevention to behavioral challenges.
• Written and verbal communication skills, including the ability to give presentations and translate complex concepts into business and clinician relatable language.
• Written and verbal communication skills, including the ability to give presentations and translate complex concepts into business and clinician relatable language.
• Proven ability to interpret and effectively apply regulatory requirements and industry best practices in ways that are both compliant and tailored to the operational needs and culture of an organization.
• Proven ability to work in complex, challenging, and dynamic environments.

These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development).

Job Shift

Days

Schedule

Full Time

Days Of The Week

Monday - Friday

Weekend Requirements

As Needed

Benefits

Yes

Unions

No

Position Status

Exempt

Weekly Hours

40

Employee Status

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $165,339.20 to $264,555.20 / annual salary

The posted pay range is based on the position's primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.