Director, Project Support Services

J.S. Held LLC; Seattle (WA); Hybrid; USD 150,000 - 175,000; Full time

Benefits offered by this job

Remote work option

Flexible time off

Medical, dental, and vision insurance

401k match

Job summary

J.S. Held LLC seeks a Director, Project Support Services to lead complex client engagements and multidisciplinary project teams within the Construction Advisory practice.

You will manage a portfolio of high-profile projects, drive business development, mentor leadership-level staff, and ensure successful delivery from planning through execution. The role reports to the Vice President and focuses on growth, operational excellence, and market presence across the Project Support Services practice,

Qualifications

• Bachelor’s degree with 15+ years in related construction management fields.
• Master’s degree and professional license preferred.
• Experience with MS Office, NetSuite and Concur; estimating and PM software (Bluebeam/Xactimate, CostX; Pro-Core/Sage/ProLog).

Responsibilities

• Provide strategic leadership for complex client engagements within the Project Support Services group.
• Mentor Directors, Senior Consultants, and Consultants across engagements.
• Lead client relationships, budgets, schedules, contracts, and communications.
• Drive business development and growth of client relationships and new engagements.

Education

Bachelor’s Degree

Master’s Degree

Professional license

Tools

Microsoft Office

NetSuite

Concur

Bluebeam

Xactimate

CostX

Pro-Core

Sage

ProLog

Job description

Are you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work?

J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve as trusted advisors to organizations facing high stakes matters demanding urgent attention, staunch integrity, proven experience, clear-cut analysis, and an understanding of both tangible and intangible assets.

The firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex, contentious, and often catastrophic situations.

Job Description

We are seeking a Director, Project Support Services to provide strategic leadership and oversight for complex client engagements and multidisciplinary project teams within J.S. Held's Construction Advisory practice. This role is responsible for managing a portfolio of high-profile projects, driving business development initiatives, mentoring leadership-level staff, and ensuring the successful delivery of consulting services throughout the project lifecycle.

The Director will serve as a trusted advisor to clients, providing executive-level guidance on project planning, design, procurement, construction, risk management, scheduling, budgeting, and overall program execution. This position reports to the Vice President and plays a key leadership role in advancing the growth, operational excellence, and market presence of the Project Support Services practice.

Technical Expectations

• Manages Directors, Senior Consultants, and Consultants within the Project Support Services group.
• Maintains and oversees their own client engagements while providing leadership and guidance to project teams.
• Responsible for client relationships, project budgets, schedules, contracts, and communications across multiple engagements.
• Travels locally and throughout the U.S. as required.
• Prepares proposals, property condition assessments, expert reports, and other written evaluations.
• Serves as a subject matter expert and represents J.S. Held through client presentations, conferences, and training events.
• Identifies and implements improvements to processes, procedures, and service delivery within the Project Support Services practice.
• Supports business development initiatives and contributes to the growth of client relationships and new engagement opportunities.

Performance Expectations

• Utilization of 75% allocated to billable client work, unless adjusted by your supervisor.
• Maintains a strong professional network that generates proposal and new client opportunities.
• Leads, mentors, and develops Directors, Senior Consultants, and Consultants.
• Reviews and prepares expert reports and other client deliverables.
• Represents J.S. Held at client meetings, industry events, and business development activities.
• Generates annual engagement revenue in accordance with departmental goals.
• Responsible for achieving departmental utilization targets and coordinating staffing needs across service lines to ensure resources are fully utilized.
• Contributes to the strategic growth and operational success of the Project Support Services practice.

Qualifications

Required Qualifications

• Minimum of a Bachelor’s Degree with accumulated technical experience
• 15+ years of equal experience in related fields such as design, facility planning and other construction management related fields.
• Master’s Degree and Professional license in related construction field preferred.
• Experience with: Microsoft Office, NetSuite and Concur (training provided by J.S. Held)
  Estimating Software (Blue beam/Xactimate, Cost X), Project Management Software (Pro-Core/ Sage/ ProLog)

Additional Information

Some of the Benefits We Have Include

J.S. Held understands all our employees are people and sometimes life needs flexibility. We work to always provide an environment that best supports and suits our team’s needs.

• Our flexible work environment allows employees to work remotely, when needed
• Flexible Time Off policy
• Medical, Dental, and Vision Insurance
• 401k Match

A reasonable estimate of the salary range for this role is $150,000-175,000.Any offered salary range is based on a wide array of factors including but not limitedto skillset,experience, training, location, scope of role, management responsibility, etc.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering. We are greater when we are equal!

J.S. Held is an equal opportunity employer that is committed to hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you are an individual with a disability and would like to request for a reasonable accommodation, please email [e-mail] and include “Applicant Accommodation” within the subject line with your request and contact information.