Director, Project Management - Card Planning & Delivery

Capital One; Richmond (VA); Hybrid; USD 185,000 - 235,000; Full time

Job summary

Capital One is seeking a Director, Project Manager in the Card division to craft strategies and lead cross-functional teams on high-priority programs with direct impact on the bottom line. You will drive complex initiatives from day one, coordinating with executives and stakeholders to align on delivery expectations.

The role emphasizes strategy-execution balance, cross-functional change, and executive communications.

Qualifications

• Bachelor’s Degree or Military experience.
• At least 6 Years of Project Management experience.
• At least 3 Years of People Management experience.

Responsibilities

• Leading moderate to large sized teams to drive complex projects and programs by providing strategic direction.
• Designing, developing, and managing project plans in a complex dynamic environment, revising needs to meet changing requirements
• Ensuring projects are being delivered on time and on budget within a challenging environment while simultaneously managing risk
• Partnering cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery
• Building relationships and collaborating with key stakeholders to ensure delivery of commitments
• Exhibit outstanding influencing skills to effectively drive project / program efforts
• Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment
• Display a passion for coaching and developing a team of associates through their leadership style
• Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

Skills

Influencing skills

Project management

People management

Communication

Collaboration

Education

Bachelor’s degree or military experience

Master’s MBA (preferred)

PMP/Lean/Agile/Six Sigma (preferred)

Job description

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s greatest banks and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas, backgrounds and guided by our shared values, come together to make Capital One a great company – and a great place to work.

The Role:

As a Director, Project Manager at Capital One, you will create strategies and lead a team through high priority projects for the company. You will collaborate with smart and passionate leaders to influence results that have a direct impact on the company’s bottom line. You lead important and exciting projects from day one, working alongside key stakeholders across the company.

This role is part of the Card division’s central planning and delivery team, which is a horizontal team overseeing large and complex strategic initiatives such as major integrations, customer experience investments. In this role, we are seeking a leader who thrives at the intersection of strategy and execution. They will be able to lead executive communications and build consensus for actions. This will require being a champion across the cross-functional effort and motivating peers and teams to reach for a higher bar of achievement.

The ideal candidate will be adept at responding to a changing environment. They will continually look at existing practices, routines, governance and identity where they need to be refreshed or even abandoned to reach strategic objectives. They will drive cross-functional change and contribute to the broader ecosystem. If you are a collaborative partner with a track record of delivering excellence in high-stakes environments, we want to meet you.

Responsibilities of a Director, Project Manager:

• Leading moderate to large sized teams to drive complex projects and programs by providing strategic direction.
• Designing, developing, and managing project plans in a complex dynamic environment, revising needs to meet changing requirements
• Ensuring projects are being delivered on time and on budget within a challenging environment while simultaneously managing risk
• Partnering cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery
• Building relationships and collaborating with key stakeholders to ensure delivery of commitments

The person will:

• Exhibit outstanding influencing skills to effectively drive project / program efforts
• Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment
• Display a passion for coaching and developing a team of associates through their leadership style
• Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location.

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

Basic Qualifications:

• Bachelor’s Degree or Military experience
• At least 6 Years of Project Management experience
• At least 3 Years of People Management experience

Preferred Qualifications:

• Masters or MBA degree
• 7+ years of Project Management experience
• 4+ years of People Management experience
• PMP, Lean, Agile or Six Sigma certification
• Strong problem solving and influencing skills
• Strong communication and collaboration skills

McLean, VA: $206,000 - $235,100 for Director, Project Management

Richmond, VA: $187,300 - $213,700 for Director, Project Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).