Director, Project Management

VaynerMedia LLC

Los Angeles (CA)

Hybrid

USD 130,000 - 165,000

Full time

7 days ago

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Benefits offered by this job

Employer-sponsored 401k with match

Medical, Dental, and vision coverage

Unlimited PTO

Caregiver (Parental) Leave

Health and Wellness benefits

Job summary

VaynerMedia is seeking a Director of Operations to lead portfolio management across a fully integrated agency. You will bridge Client and Agency goals with day-to-day execution, advising senior leaders on portfolio processes and operations in a fast-paced environment.

You will mentor Product Managers, define scalable processes, and collaborate with Client Partnerships, Creative, Strategy, Media, and Production to deliver exceptional work for diverse clients in a hybrid LA setting.

Qualifications

10+ years of agency project management experience.
Experience with digital and social campaigns ranging from $10K to $2M+.
Strong ability to partner across Client Service, Strategy, Creative, Production, Media, Tech, and more.
Proficient in project management software (ClickUp/Asana/Workfront).
Excellent communication and leadership abilities.

Responsibilities

Lead senior portfolios with cross-functional leaders across departments.
Define and monitor portfolio approach, staffing, and agency fees.
Oversee project and retainer financials within portfolios.
Mentor Project Managers and drive department training.
Plan budgets, scopes, and SOWs; assemble integrated teams.
Lead client discovery, onboarding, and first-100-days support.

Skills

10+ years experience

Digital & social projects

Cross-department collaboration

Strong communication skills

Independent & team player

Leadership & mentorship

Adaptability

Deadline-driven

Tools

ClickUp

Asana

Workfront

Microsoft Excel

Google Workspace

Job description

VaynerX

VaynerX is a family of companies building brands for the now. Founded by Chairman Gary Vaynerchuk in January 2017, the modern-day parent company i is home to relevance-driving businesses including VaynerMedia, ChukMedia, Tamara Group, Gallery Media Group, Tingley Lane Trading, and VaynerSpeakers.

ABOUT VAYNERMEDIA

VaynerMedia is a global integrated creative and media agency, built for today's consumers. As the Modern Agency of Record, it understands the nuances of today's attention landscape, empowering brands to win attention, drive relevance, and deliver business results. Founded in 2009, by Gary Vaynerchuk, the independently owned agency operates in 15 offices worldwide, including Amsterdam, Bangkok, Chicago, New Delhi, Kuala Lumpur, London, Los Angeles, Mexico City, Miami, New York, Tokyo, Toronto, Singapore, and Sydney. VaynerMedia is part of the VaynerX family of companies.

Director, Operations

Who are you?

Highly organized, highly motivated, goal-focused, and detail-oriented self-starter who is passionate and experienced in all aspects of project management within a fully integrated Creative and Media agency. You can bridge the macro goals, philosophies, and frameworks of both Client and Agency, with the day-to-day execution of the work. You can advise senior leaders on developing and implementing appropriate portfolio processes and operations. Your experience includes, but is not limited to, highly produced digital videos, highly produced social content, websites & digital experiences, and other complex projects. You are someone who is all about hustle, flexibility, and growth in yourself and your team. You are a strong leader looking to coach, manage, and grow a team of Project Managers in their path

Portfolio Management

Serve as senior lead on large-scale portfolios of businesses, partnering with Directors and VPs across Client Partnerships, Creative, Strategy, Media, Analytics, Production, Influencer, and Commerce regularly on business priorities and portfolio-specific processes.
Partner with Client Service leads and the FinOps director to define and monitor the overall portfolio approach, deliverables, staffing plans, and agency fees.
Understand each client's engagement and context, including business objectives and priorities.
Serve as a key lead on all aspects of project and retainer financials within a portfolio - ensuring proper processes, tracking methods, and escalations are being adhered to
Partner with CS & FinOps leads in retainer scopes, procurement requirements, and larger business planning with clients

Team Management

Mentor and train Project Managers to ensure optimal team dynamics and individual career growth
Serve as a key communication, escalation, and negotiation point for the team.
Support VP in developing, vetting, and implementing process and training initiatives for department staff

Process Management

Responsible for the operation, customization, and improvement of team processes necessary for each portfolio’s business needs
Work with other senior department leads to maximize operational efficiencies and define processes on the team, project, and portfolio levels
Nurture cross-functional agency relationships and be the ultimate problem solver to deliver work to Clients

Project Management

Provide strategic program planning and oversight on a variety of marketing and advertising work, including brand creative, websites & digital experiences, social content, digital videos, events, etc
Develop budgets, project plans, and SOWs with an understanding of best practices, potential third-party capabilities, time requirements, and broader portfolio business objectives
Work with PMs, department leads, and FinOps to assemble the best integrated teams for each assignment.

New Client Planning

Lead client discovery and scoping with CS partner
Align key internal and client stakeholders on onboarding process and key ways of working.
Provide significant support to PM during first 100 days of client engagement

The ideal candidate has:

10+ years of experience, including direct experience within an agency environment in a project management capacity
Experience with digital and social projects and deliverables ranging from $10K to $2M+
Strong ability to partner across departments, including Client Service, Strategy, Creative, Production, Media, Tech, Ecomm, etc.
Experience using project management software such as: ClickUp, Asana, Workfront, etc.
Proficient in Microsoft, Excel, and Google Workspace
A cool, calm, and collected approach to problem-solving
Understanding of, and experience executing, projects that adhere to platform guidelines, legal considerations, advertising regulations, and social/digital best practices
Strong communication skills
Ability to work both independently and as a part of a team
Ability to thrive in a fast-paced, high-pressure environment
Demonstrated experience in and passion for team leadership, mentorship, and development of junior talent

This position is currently designated as hybrid and is subject to the Company's workplace attendance and in-office work requirements, as in effect from time to time.

The Company reserves the right to modify these requirements at any time.

All information submitted with this application and disclosed in the interview and screening processes must be truthful. The Company reserves the right in its sole discretion, to disqualify a candidate from consideration, withdraw a conditional offer of employment, or terminate employment, if it discovers a candidate provided false, misleading, or materially incomplete information during the application process.

VaynerX is committed to fostering an inclusive workplace where everyone has the opportunity to succeed. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military status, veteran status, citizenship or immigration status (as permitted by applicable law), or any other characteristic protected by applicable federal, state, or local law.

Unsure if you meet the qualifications?

We are always looking for talent which will continue to cultivate an inclusive and representative team that will enhance our perspectives, skill sets, background, and behaviors. We encourage those who are passionate about what we do to apply!