Director, Project-Based Housing

The People Concern; Los Angeles (CA); On-site; USD 110,000 - 150,000; Full time

Job summary

The People Concern in Los Angeles is seeking a Director, Project-based Housing to lead program operations across multiple sites, supervise Assistant Directors and Program Managers, and collaborate with funders to ensure client stability and positive outcomes.

Reporting to the Senior Director, Project Based Housing, you will direct operations, drive program improvements, manage reporting requirements, and ensure compliant, high-quality services for homeless individuals in project-based housing.

Qualifications

• Masters’ degree in mental health field (Social Work, MFT, or Psychology).
• Extensive experience with individuals with severe and persistent mental illness and co-occurring disorders.
• Able to work in a high-tolerance Harm Reduction model with members who have multiple barriers.
• Valid CA Driver’s license.

Responsibilities

• Provide oversight to the supportive service teams connected to housing programs to engage and provide stabilization and retention services.
• Interface with Housing Developers, Landlords, and Property Management companies to secure housing resources.
• Collaborate with Assistant Directors, Program Managers, and other Project-based team members to remove barriers to permanent housing.
• Provide clinical and administrative supervision to Assistant Directors and Program Managers.
• Provide clinical supervision to Project-based staff working towards clinical licensure.
• Lead and facilitate team meetings and case conferences of Project-based Housing management and program staff.
• Engage in Project-based program assessment to identify process gaps and create trainings or improvements.
• Evaluate crisis situations and provide crisis intervention or triage with staff, including LPS 5150 applications.
• Oversee and manage file review for grant documentation and eligibility.
• Conduct ongoing file review and client file management for QA and audits.
• Generate HMIS and CHAMP reports and provide corrective actions.
• Assist with program/financial audits.
• Liaise with Housing Authorities, DHS, DMH, and leadership.
• Assist with documentation for RFP processes.
• Ensure Annual Reviews are completed on time.
• Promote diverse and equitable hiring.

Skills

Mental health background

Harm Reduction

Driver's license

Education

Masters’ degree in mental health field

Active clinical license

Job description

Role: Director, Project-Based Housing

Reports to: Senior Director, Project Based Housing

Program: 1603- Housing Retention

Department: Permanent Housing

Location:

• Amani Apartments - 4200 W. Pico Blvd. LA, CA 90019
• Pico Square - 5050 W. Pico Blvd., Los Angeles, CA 90019
• Quincy - 2652 W Pico Blvd., Los Angeles, CA 90006
• Wilcox - 1040 N. Kenmore Ave. Los Angeles, CA, 90029

Schedule: Monday - Friday, 8am - 4:30pm

Status: Full-time/Exempt/Management

Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.

Openings: 1

Summary

Under the director of the Senior Director, Project-based Housing, the Director, Project-based Housing will provide administrative and clinical oversite to Project-based Housing programs located throughout Los Angeles County. This includes managing Assistant Directors and Program Managers and working in collaboration with the Director of Housing Administration on relationships with Housing Authorities and other funders. The Director of Project-based Housing will also provide direct oversite regarding program operations, reporting, outcomes, and intakes, and referrals.

Essential Duties and Responsibilities

• Provide oversight to the supportive service teams connected to housing programs to engage and provide stabilization and retention services to homeless individuals living in Project Based Housing.
• Interface with Housing Developers, Landlords, and Property Management companies to securehousing resources.
• Work in collaboration with Assistant Directors, Program Managers, and other Project-based team members to remove barriers to permanent housing and long term housing retention.
• Provide clinical and administrative supervision to Assistant Directors and Program Managers.
• Provide clinical supervision to Project-based staff working towards clinical licensure.
• Lead and facilitate team meetings and case conferences of Project-based Housing management and program staff.
• Engage in Project-based program assessment to identify process gaps and create responding trainings or program improvements to ensure continued innovations and enhancements in client care and staff support/retention.
• Evaluate crisis situations on an individual basis and respond by directly providing crisis intervention or triaging with staff and guide client crisis intervention responding to medical and mental health crises, including writing LPS 5150 applications.
• Work collaboratively with each Project-based management teams and direct services providersto build appropriate intervention plans.
• Oversee and manage file review for required grant documentation and eligibility.
• Conduct ongoing file review and client file management for quality assurance and audit preparation.
• Conduct ongoing trainings to staff on file documents and contract outcomes/ goals.
• Generate HMIS and CHAMP reports, locate errors, and provide follow up reports to staff for corrective plan(s) of action.
• Generate client lists for case managers monthly of clients that need HMIS or CHAMP data corrections.
• Assist with program/fiscal audits.
• Act as the Liaison with all Housing Authorities, DHS, DMH, and Brilliant Corners leadership.
• Assist with gathering necessary documentation for RFP process when funding opportunities are identified.
• Ensure that all Annual Reviews are completed in a timely manner.
• Provide oversite regarding hiring and ensure Diverse and Equitable hiring practices to appropriately reflect the diversity of the population served.
• Ensure OSHA reports on completed on a monthly basis.
• Special projects and other duties, as assigned.

Qualifications

• Masters’ degree in mental health field (Social Work, MFT, or Psychology).
• Extensive experience working with individuals with severe and persistent mental illness andco-occurring disorders.
• Able to work in a high tolerance Harm Reduction model with Members who have multiplebarriers.
• Valid CA Driver’s license

Preferred Qualifications

• Active clinical license and good standing with California Board of Behavioral Sciences for over 2 years.
• At least 4 years of management/supervisory experience.

Work Environment

• Field (may need to travel) and indoor office environment.
• Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
• On occasion walk or drive to different local sites
• Will necessitate working in busy and loud environments
• Will be exposed to elements like cold, heat, dust, noise and odor
• May need to bend, stoop, twist and sit throughout the day