Temporary Case Manager, Project Based Housing - Asante Apartments

The People Concern; Los Angeles (CA); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

403(b) Retirement plan

EAP

Job summary

The People Concern is hiring a Temporary Case Manager for Project Based Housing in Los Angeles. This onsite role supports housing stability using harm reduction, housing first, and trauma‑informed care to help clients achieve independence and community integration.

You will collaborate with DMH and DHS teams, coordinate services, and guide clients toward sustainable living arrangements, with a focus on skill development and equitable access to resources.

Qualifications

• Valid CA driver’s license and reliable vehicle required.
• Must be able to transport Clients in personal vehicle.
• Experience serving individuals who have homeless history or dual-diagnosis.
• Cultural competence in a diverse population.
• Proficiency with Word, Excel, and Outlook.

Responsibilities

• Maintain a caseload of ~20 high acuity Clients for intensive case management.
• Develop relationships to promote independence and health maintenance.
• Collaborate with DMH and DHS programs for coordinated care.
• Engage Clients with harm‑reduction and housing‑first approaches.
• Assist with intake, orientation, and enrollment; document goals.
• Conduct biopsychosocial assessments to guide treatment planning.
• Write quarterly goals to improve quality of life and health outcomes.
• Maintain accurate progress notes in electronic databases.
• Ensure client documents are complete and properly filed.
• Maintain HIPAA confidentiality and agency guidelines.
• Help Clients apply for and obtain entitled benefits.
• Coordinate appointments, transportation, and follow-up services.
• Transport Clients to appointments across LA area as needed.
• Teach life skills (budgeting, housing, health maintenance).
• Communicate with property managers and partners.
• Work with multidisciplinary team; attend meetings and trainings.

Skills

CA Driver’s license

Reliable car

Auto insurance

Transportation of clients

Experience with homelessness

Cultural competency

Microsoft Word

Microsoft Excel

Microsoft Outlook

Education

High School Diploma or GED

Bachelor’s degree preferred

Tools

None

Job description

Role: Temporary Case Manager, Project Based Housing

Reports to: Program Manager

Program: 1603- Housing Retention

Department: Permanent Housing

Location: Asante Apartments - 11001 S. Broadway, L.A., CA 90061

Setting: 100% Onsite

Schedule: Monday - Friday, 8:00am - 4:30pm

Duration: Until March 2027, with option to extend

Status: Full-time/Non-Exempt/Non-Management/Temporary

Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.

Openings: 1

Summary:

Through the use of evidence-based practices such as harm reduction, housing first, and trauma-informed care, the Case Manager supports Clients’ housing stability, self-sufficiency, and community integration. The Case Manager partners with Clients who are currently homeless to assess and address barriers to housing placement. Once Clients locate best‑fit housing, The Case Manager works to implement interventions with recently housed Clients to support housing retention and further coordinates multiple services to meet individualized needs. The Case Manager collaborates with Clients to learn independent living skills and other life-skills vital to successful transition from homelessness into permanent housing.

Essential Duties and Responsibilities:

• Maintain a caseload of approximately 20 high acuity Clients for intensive case management services (up to 40 if low acuity).


• Develop relationships with Clients with a focus on facilitating independence and maintenance of improved physical and mental health.


• Collaborate with LA County Department of Mental Health (DMH) and Department of Health Services (DHS) programs to enhance coordination within Clients’ treatment team.


• Engage Clients and implement interventions with an approach emphasizing Client choice, harm‑reduction, and psychosocial rehabilitation within a setting guided by trauma-informed care, housing‑first principles, and professional boundaries.


• Assist in the screening, intake, and enrollment of Clients including orientation to program policies and goals.


• Complete comprehensive biopsychosocial assessments and functional needs assessments to guide individualized treatment planning.


• Complete quarterly collaborative goal plans with Clients with the purpose of targeting areas that will improve quality of life and health outcomes.


• Write and maintain accurate, complete, and up‑to‑date progress notes and data in electronic databases as required by the program and its funding sources.


• Ensure all Client documents within physical charts are complete, accurate, current, and filed as guided by agency, department, and funder expectations.


• Maintain confidentiality of Client information per HIPAA and internal agency guidelines.


• Assist Clients in applying for and obtaining all benefits to which they are entitled.


• Coordinate appointments, transportation, and follow‑up services for Clients to improve access to primary health care, mental health care, substance use services, and other local resources in order to build sustainable community connections and reduce the need for emergency health care services.


• Directly transport Clients in personal vehicle to various agencies and healthcare providers in the greater Los Angeles area to decrease barriers to access and increase community reintegration.


• Support Clients by teaching and modelling life skills involved such as budgeting, housekeeping, meal preparation, appointment scheduling, health maintenance, and socialisation within communities where they become housed.


• Communicate effectively with property managers and other third party partners.


• Work cooperatively and cohesively with multidisciplinary team including participation in weekly staff meetings, direct individual supervision, and trainings.


• Adapt workload as directed by supervisor in response to funder expectations.


• Other duties, as assigned.

Qualifications:

• Valid CA Driver’s license, reliable car, auto insurance, and an acceptable driving record.


• Willing and able to transport Clients in your personal vehicle.


• Minimum of one (1) year experience providing services to individuals that have a history of homeless, mentally illness, or are dually-diagnosed


• Demonstrated knowledge of issues faced by a culturally diverse population


• Proficiency In Word, Excel and Outlook

Preferred Qualifications:

• High School Diploma or GED or Equivalent


• Bachelor’s degree preferred; or a minimum two (2) years’ experience working with homeless individuals, preferably those living with mental illness and/or substance addictions, or an equivalent combination of education and experience.


• Able to work in a high tolerance Harm Reduction model with Clients experiencing multiple barriers.

Work Environment:

• Field (may need to travel) and indoor office environment.


• Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.


• On occasion walk or drive to different local sites.


• Will necessitate working in busy and loud environments.


• Will be exposed to elements like cold, heat, dust, noise and odor.


• May need to bend, stoop, twist, and sit throughout the day.


• Able to thrive in a work environment emphasizing teamwork and collaboration