Director Program Office

Gainwell Technologies LLC; Texas; Remote; USD 137,000 - 196,000; Full time

Job summary

Gainwell Technologies LLC is seeking a Director of Program Office to lead regional PMO activities, align governance across accounts, and ensure delivery excellence. You’ll drive strategic initiatives, oversee budgets, and collaborate with executives to advance modernization efforts in a remote role with limited travel.

You will partner with Client Delivery Leads, PMO leaders, and finance to optimize delivery performance and ensure client commitments are met, while growing capability across the

Qualifications

• 10+ years of program, portfolio, or delivery leadership across complex software implementations and production support.
• Experience in healthcare, Medicaid, Medicare, pharmacy, or government technology.
• Proven accountability for large portfolios, budgets, and client implementations.
• Ability to learn unfamiliar products and environments quickly and take action with incomplete information.
• Experience directly leading PMs and delivery leaders and coaching them to independent ownership.
• Expertise in integrated planning, capacity forecasting, release readiness, dependency management, and risk mitigation.

Responsibilities

• Develop a comprehensive understanding of account and regional PMO organizations, including governance structures and stakeholder relationships.
• Build strong partnerships with Client Delivery Leads, Account Executives, PMO leaders, Operations, Finance, HR, and Delivery Leadership to align PMO activities with priorities.
• Drive consistency and operational excellence across the region with standardized governance and delivery methodologies.
• Strengthen governance and accountability through executive reviews, status reporting, risk and issue management, and escalation processes.
• Provide regional portfolio oversight with consolidated visibility into strategic programs and delivery performance.
• Support strategic planning and execution by aligning PMO activities with growth objectives and contractual commitments.
• Evaluate PMO organizational effectiveness, talent development, and succession planning for sustainable growth.
• Serve as a trusted advisor by providing objective analysis, identifying risks and opportunities, and driving execution excellence.

Skills

PMO leadership

Program management

Governance

Stakeholder management

Capacity planning

Executive communication

Job description

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Director Program Office

Date: Oct 9, 2026

Location: Any city, TX, US, 99999

Work Mode: Virtual (Exception only)

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

Summary

Gainwell is the leading provider of technology solutions that are vital to the administration and operations of health and human services programs. Gainwell is a new company with over 50 years of proven experience, a reputation for service excellence and unparalleled industry expertise. Gainwell, with more than 10,000 employees, will support clients across 42 U.S. states and territories with offerings including Medicaid Management Information Systems (MMIS), fiscal agent services, program integrity, care management, immunization registry and eligibility services.

At Gainwell, it’s easy to see the positive impact of what we do. The passion you bring to your career ultimately benefits the lives improved by services we provide to our clients. We encourage you to challenge yourself, learn and grow in a company that thrives on innovation. We go beyond entering new arenas to shaping markets with transformational experiences that redefine our business. The difference is clear.

Your role in our mission

• Develop a comprehensive understanding of account and regional PMO organizations, including governance structures, operating models, delivery objectives, resource models, and stakeholder relationships.
• Build strong partnerships with Client Delivery Leads, Account Executives, PMO leaders, Operations, Finance, HR, and Delivery Leadership to align PMO activities with business priorities, strategic initiatives, and client commitments.
• Drive consistency and operational excellence across the region by establishing and promoting best practices, standardized governance processes, reporting frameworks, delivery methodologies, and continuous improvement initiatives.
• Strengthen governance and accountability by ensuring effective execution of executive reviews, status reporting, risk and issue management, escalation processes, and commitment tracking across accounts.
• Provide regional portfolio oversight through consolidated visibility into strategic programs, delivery performance, resource demands, risks, dependencies, and client obligations, delivering actionable insights to leadership.
• Support strategic planning and execution by aligning PMO activities with growth objectives, modernization efforts, contractual commitments, and operational priorities while helping leadership prioritize initiatives and balance competing demands.
• Evaluate PMO organizational effectiveness, resource capacity, talent development, and succession planning needs to ensure sustainable capability growth and operational continuity across the region.
• Serve as a trusted advisor to account and regional leadership by providing objective analysis, identifying risks and opportunities, recommending solutions, and driving execution excellence, client satisfaction, and business performance.

What we're looking for

• 10+ years of program, portfolio, or delivery leadership across complex software implementations and production support, with experience in healthcare, Medicaid, Medicare, pharmacy, or government technology.
• Proven accountability for large portfolios, budgets, and client implementations, with measurable results in delivery, program recovery, and operational improvement.
• Ability to learn unfamiliar products and environments quickly, exercise sound judgment, and take effective action with incomplete information.
• Experience directly leading PMs and delivery leaders, with demonstrated success coaching them into greater capability and independent ownership.
• Expertise in integrated planning, capacity forecasting, release readiness, dependency management, and risk mitigation, supported by financial and operational judgment.
• Ability to align matrixed, offshore, and globally distributed teams; challenge commitments constructively; resolve conflict; and communicate clearly with executives and clients.

What you should expect in this role

• This is a remote role with some annual travel possible up to 15%.

The deadline to submit applications for this posting is November 13, 2026.

The pay range for this position is $137,100.00 - $195,800.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits."