Director, Program Management - Talent Experience

Comcast; Philadelphia (Philadelphia County); On-site; USD 136,000 - 255,000; Full time

Job summary

Comcast is seeking a Senior Program Manager to lead program management initiatives that align with corporate strategies and improve operational processes. The role encompasses financial management, team leadership, and executive communication to drive continuous improvement.

The position emphasizes stakeholder relationship building, strategic planning, and guiding the program management team with best practices.

Qualifications

• Proven experience leading program management initiatives aligned with corporate strategy.
• Strong financial management and budgeting experience.
• Excellent stakeholder management and executive communication skills.

Responsibilities

• Leading program management initiatives, ensuring alignment with strategic objectives and operational efficiency.
• Managing program financials, including budget development, allocation, and adherence to ensure fiscal responsibility.
• Crafting comprehensive plans, setting objectives, and devising strategies that support organizational goals.
• Translating broad company objectives into specific, actionable program strategies and milestones.
• Directing the program management team to cultivate leadership skills and professional development.
• Holding accountability for team staffing, including talent acquisition, retention, and performance evaluation.
• Acting as the primary liaison for program-related communications with executive leadership.
• Guiding the team in adopting best practices, current methodologies, and continuous learning in program management.
• Building and maintaining stakeholder relationships to foster collaboration and ensure program success.
• Evaluating program processes and outcomes to identify opportunities for service enhancement and efficiency gains.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Skills

Executive Presence

Program Planning

Cross-Functional Leadership

Budget Management

Change Management

Portfolio Management

People Management

Job description

Job Summary

This job involves leading program management initiatives to align with corporate strategies and enhance operational processes. It encompasses financial management, team leadership, and executive communication. The role is pivotal in fostering stakeholder relationships and driving continuous improvement within the program management discipline.

Job Description

Responsibilities:

• Leading program management initiatives, ensuring alignment with strategic objectives and operational efficiency
• Managing program financials, including budget development, allocation, and adherence to ensure fiscal responsibility
• Crafting comprehensive plans, setting objectives, and devising strategies that support organizational goals
• Translating broad company objectives into specific, actionable program strategies and milestones
• Directing the program management team to cultivate leadership skills and professional development
• Holding accountability for team staffing, including talent acquisition, retention, and performance evaluation
• Acting as the primary liaison for program-related communications with executive leadership
• Guiding the team in adopting best practices, current methodologies, and continuous learning in program management
• Building and maintaining stakeholder relationships to foster collaboration and ensure program success
• Evaluating program processes and outcomes to identify opportunities for service enhancement and efficiency gains
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Executive Presence; Program Planning; Cross-Functional Leadership; Budget Management; Change Management; Portfolio Management; People Management

Salary:

Pay Range: This job can be performed in Colorado, Illinois, Maryland, Minnesota, and Washington with a Pay Range of $136,049.63 - $255,093.06. This job can be performed in California with a good faith estimated pay range upon hire of $122,444.67 USD - $226,749.38.

Comcast intends to offer the selected candidate base pay within the posted range for this role at the time of posting dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.