Director, Program Management Software Features

Vivint; United States; Hybrid; USD 210,000 - 240,000; Full time

Job summary

Vivint is seeking a Director of Program Management, Software to lead a team responsible for end-to-end software across the camera and smart home device portfolio, including embedded firmware and app features.

This execution-focused leadership role combines Agile with stage-gate, coordinating Engineering, QA, Design, Supply Chain, Marketing and Product Management to deliver software and hardware–dependent programs. Hybrid in Seattle/begins remote.

Qualifications

• 10+ years of experience in software program management.
• Proven people leadership experience.
• Excellent communication skills translating technical complexities for leadership.
• BS or MS in a Technical Field; equivalent practical PM experience considered.

Responsibilities

• Lead and coach a team of program managers.
• Own execution health across embedded/on-device and app programs.
• Evolve program management processes for a hybrid Agile/stage-gate environment.
• Partner with Product Management to translate roadmap priorities into execution plans.
• Drive cross-functional alignment across Engineering, QA, Design, Supply Chain and Marketing.
• Identify and resolve cross-program risks, resource conflicts, and bottlenecks.
• Provide visibility into program status, risks, and milestones for leadership.

Skills

Program management

People leadership

Cross-functional coordination

Technical communication

Agile / Scrum

Education

BS or MS in a Technical Field

Job description

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

About the Role

Vivint is looking for a Director of Program Management, Software to lead a team of program managers responsible for the end-to-end execution of software across the camera and smart home device portfolio including embedded firmware, on device experiences as well as app features.

This is an execution focused leadership role focused on driving program rigor while ensuring cross team alignment across the business. You'll work within a hybrid stage gate delivery model, combining Agile / Scrum with traditional stage gate connecting Engineering, QA, Design, Supply Chain, Marketing, and Product Management to deliver software only and hardware dependent software programs.

What You'll Do

• Lead and coach a team of program managers, setting clear expectations, career paths, and program management standards across the group
• Own execution health across a portfolio of embedded/on-device and app feature programs, ensuring scope, schedule, dependencies, and risks are actively managed
• Evolve and optimize program management processes that work across a hybrid Agile/stage-gate environment, bridging fast-moving app development with longer-lead hardware and firmware milestones
• Partner closely with Product Management to translate roadmap priorities into structured execution plans
• Drive cross-functional alignment across Engineering, QA, Design, Supply Chain and Marketing
• Identify and resolve cross-program risks, resource conflicts, and dependency bottlenecks before they impact delivery
• Provide visibility into program status, risks, and key milestones for engineering and business leadership

What You'll Need

• 10+ years of experience in software program management, with proven people leadership experience
• Strong track record of coordinating cross functional programs
• Excellent communication skills with the ability to translate technical complexities into clear status and risk narratives for leadership
• B.S. or M.S. in a Technical Field preferred (Computer Science, Electrical/Mechanical Engineering, or a related quantitative discipline); equivalent practical program management experience considered

Job Function:

• Position requires in-office presence in Seattle, WA on a hybrid schedule for Monday, Tuesday, Wednesday, and Thursday with a work from home day on Friday. The position will start remote and then will move into the hybrid schedule.

The base salary range for this position is: $210,000 - $240,000* *The base salary range above represents the low and high end of the salary range for this position. Actual salaries will vary based on several factors including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include annual bonus, short- and long-term incentives, and program-specific awards. In addition the position may be eligible to participate in the benefits program which include, but are not limited to, medical, vision, dental, 401K, and flexible spending accounts.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Official description on file with Talent.

We support the use of AI tools to help you prepare for your interview (e.g., practicing responses, researching the role, or refining your resume). However, during interviews and assessments, we expect responses to reflect your own thinking, experience, and communication. Use of AI to generate or read answers in real time, complete assessments, or misrepresent your qualifications is not permitted and may impact your candidacy.

Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring---under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.