Director, Program Management

ICF Olson; Virginia; Hybrid; USD 159,000 - 270,000; Full time

Job summary

ICF Olson is seeking a Director, Program Manager to lead the United States Department of Transportation engagement, delivering IT programs on time, within scope, and within budget. The role requires deep federal program delivery experience, strong leadership, and the ability to develop client relationships with executives and agency leadership.

Hybrid work in Reston, VA with some Washington DC meetings. Applicants should excel in agile methods, risk management, and proposal development to

Qualifications

• 7+ years of agile IT program management experience.
• Active management certification (PMP, CSM, etc.).
• US Citizenship or Green Card required for federal contract.
• Must be able to obtain Public Trust clearance.
• Residency in the United States and work performed in the United States.

Responsibilities

• Serve as the single point of leadership across multiple Programs and own end-to-end accountability for Program delivery.
• Engage with client leadership to ensure proper expectation settings.
• Manage project teams’ daily activities and tasks to ensure on-time delivery.
• Maintain constant customer contact to solicit feedback and resolve issues.
• Identify potential problems or risks and present solution options.
• Ensure agile methodologies enforce project standards throughout the program.
• Foster positive client relationships to identify new federal opportunities.
• Develop relationships with executives and senior agency leadership.
• Lead capture and business development within agencies.
• Prepare and review technical and cost proposals.
• Network to expose the company to prospective clients.
• Recruit, train and develop program staff.
• Collaborate with other program managers to improve operations.

Skills

Agile IT program management

Management certification

US citizenship or GC

Public Trust clearance

US residency required

Education

Bachelor’s degree

Job description

Key Responsibilities

• Customer Delivery Excellence Serve as the single point of leadership across multiple Programs and own end-to-end accountability for Program delivery by driving engagements/programs to successful completion
• Engage with client leadership to ensure proper expectation settings
• Manage project teams’ daily activities, projects and tasks to focus on adhering to best practices, high standards, and on time delivery to the customer.
• Manage customer expectations and maintain constant contact with the customer base at several levels to solicit feedback, resolve issues, and ultimately achieve customer satisfaction through proactive communications.
• Anticipate and identify potential problems or risks for both the project and present alternative solutions to problems.
• Ensure agile methodologies enforce project standards throughout the duration of the Program.
• Business Development and Account Management Foster positive client relationships to help identify new business opportunities at dedicated agencies within the Federal space.
• Develop customer relationships with executives and senior agency leadership.
• Lead capture and business development efforts within agency Leverage existing relationships to identify areas for growth and prospective partners.
• Participate in the preparation and review of technical and cost proposals.
• Network and identify new channels for exposure of the company to prospective clients.
• Organizational Leadership Participate in recruiting, training and professional development programs.
• Collaborate with other program managers to enhance the corporate operations and infrastructure.

Required Skills

• 7+ years of agile IT program management experience
• Minimum of one active management certification that supports project management expertise (e.g. PMP, CSM, etc.)
• US Citizen or Green Card Holder due to federal contract requirements
• Must be able to obtain Public Trust clearance.
• MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply.

Preferred Skills

• Bachelor’s degree
• Preferred certifications: PMP, CSM, Scaled Agile
• Proven track record of growing business at government agencies, specifically in an “other than small” environment
• Proven track record of identifying new business, either on contract or as a new opportunity, and leading capture on this work
• Proven track record of leading enterprise-scale, complex technology projects successfully using Agile methodology
• Previous people leadership and management skills, including direct experience leading, managing, and mentoring teams of analysts and developers
• Experience with agile software modernization efforts
• Successful track record of delivering programs on scope, on time, on budget, on quality and on benefit
• Demonstrated ability to manage the details of programs / projects in order to drive them to fruition
• Excellent communication, collaboration, team building and relationship management skills
• Ability to communicate to business partners, senior executives, and strategic partners
• Capable of gaining support for initiatives through influence and use of business rationale
• Proven ability to make and implement tough decisions
• Prior experience serving as a consultant to government clients
• Bot and Third-Party Applications

We are seeking to hire a Director, Program Manager to be responsible for leadership, delivery, and oversight of ICF’s engagement serving the United States Department of Transportation (DOT). In addition, you will be responsible for developing and managing relationships with clients to ensure close collaboration on existing engagements and to develop future business opportunities. The ideal candidate will be a strong leader who combines an entrepreneurial mindset and practical 'get it done' work style with deep subject matter expertise in IT solution delivery including business requirements, software design, development, and implementation, agile program and project management, and quality assurance. Exposure to large scale federal programs and initiatives and services, managed services, or information technology operations is fundamental to this position. Applicant must possess superb communication, analytical and time management skills. In addition, they must demonstrate ability and desire to continually learn new technologies in a changing environment; analytical and problem-solving way of thought; overall resilient, flexible, and enthusiastic personality.

This role is hybrid with time spent in Reston, VA and client site meetings in Washington, DC. Only candidates in the Washington DC metro area will be considered.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $158,819.00 - $269,993.00 Virginia Remote Office (VA99)

We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read ourEEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process.

About ICF ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.