Director, Program Delivery

Shelby American, Inc.; Town of Ithaca (NY); Remote; USD 80,000 - 110,000; Full time

Job summary

An innovative firm is seeking a Director of Program Delivery to lead a dynamic team in enhancing energy efficiency initiatives. This fully remote role focuses on managing client relationships, ensuring project success, and driving growth through new program offerings. The ideal candidate will possess strong project management skills and a proven track record in leadership within a consulting environment. Join a collaborative team dedicated to making a positive impact on the world while optimizing operational success and client satisfaction. This opportunity promises a rewarding career path in a forward-thinking organization.

Benefits

Health Insurance

401K Savings Plan

Life Insurance

Long Term Disability Insurance

Flexible Spending Accounts

Paid Holidays

Paid Benefit Time Program

Qualifications

• 5+ years of experience in the line of business.
• 3+ years leading high-performing teams in a consulting environment.

Responsibilities

• Oversee staff, clients, and projects for effective delivery.
• Manage relationships with key clients and ensure timely deliverables.
• Develop financial forecasts and manage project costs.

Skills

Project Management

Leadership

Communication Skills

Interpersonal Skills

Client Management

Education

Bachelor’s Degree

Job description

Description

Director, Program Delivery - Fully Remote

Are you looking for a collaborative work environment, colleagues who are passionate about energy efficiency, and the opportunity to use your own energy and creativity to make a positive impact on the world? Performance Systems Development is seeking a high-performing individual to join our team.

The Director of Program Delivery will have responsibility for leading a team, supporting the design of offerings, achieving KPIs, and managing processes. The Director will also play a leading role in driving growth at PSD, in terms of new, expanded, and more efficiently delivered offerings. This position will report to the Vice President of Programs and will supervise a team including the Program QA Team. This team is responsible for program quality assurance and quality control services across multiple states in residential and commercial buildings, low-income and market-rate. This role requires close collaboration with contractors and field staff to ensure seamless project execution and operational success.

The Director of Program Delivery is responsible for overseeing the staff, clients, and projects of their line of business. Responsibilities include:

· People management—hiring/professional development/performance evaluations, including development/maintenance of an organizational structure to best support effective delivery, and direct and indirect staff management

· Client management—in collaboration with the VP of Programs and Business Development, manage strong relationships with key clients through timely production of deliverables, a consultative approach to understanding client needs, and regular meetings with clients to best understand future opportunities to maintain and expand the working relationship

· Project management—primary responsibility for successful efficient delivery of internal and external projects, including management of scope and timelines

· Financial performance—in collaboration with the VP of Programs, development of financial forecasts for their line of business, and managing revenue generation, project costs, and resource allocation.

· Opportunity evaluation and Proposal support – Review RFPs identified by Business Development for compatibility with PSD's Growth Plan and support the development of proposals.

· Support new types of programs as PSD expands into new program types.

This position works closely with the VP of Programs and other Directors to optimize delivery within their business unit, and consistently message company priorities.

Desired Education and/or Experience

· Bachelor’s degree

· At least five years’ experience in the line of business

· Minimum three years’ experience leading high-performing teams in a consulting environment.

Desired Skills & Qualities

· Significant project management experience

· Demonstrated leadership presence and maturity

· Excellent written and verbal communication skills

· Strong interpersonal and relationship-building skills

· Expertise in the subject matter of the line of business

· Ability to drive business processes, objectives, and understand client needs

· Ability to lead a diverse group of individuals

Physical Demands: Frequent use of the computer requiring periods of sitting and close audio-visual concentration. Physical demands are minimal and typical of similar jobs in comparable organizations.

Work Environment: Office work is performed in an open and collaborative environment.

Salary: Competitive salary commensurate with education, qualifications, and experience.

Benefits: Health Insurance, 401K savings plan, Life Insurance, Long Term Disability Insurance, Flexible Spending Accounts, Paid Holidays, and a Paid Benefit Time program

Apply To: Candidates interested in staff positions only, no recruiters, 3rd party agencies, or outsourcing firms.

Visit us at: http://www.psdconsulting.com

Diversity and Inclusiveness: PSD strives to create a diverse and inclusive workplace. We highly encourage qualified applicants regardless of age, color, creed, disability, ethnicity, gender, gender identity or expression, marital status, national origin, race, religion, sexual orientation, military or veteran status, or any combination of these or related factors, to submit an application for consideration.

Performance Systems Development is an Equal Opportunity Employer