Director, Product Risk & Commercial Card (Hybrid/Remote)

KeyBank; Buffalo (NY); Hybrid; USD 128,000 - 268,000; Full time

Job summary

KeyBank's Commercial Card and Merchant Risk team seeks a seasoned Manager to assess risk implications of product changes across Commercial Card, AP automation, and merchant services. You will influence policy, build cross-functional relationships, and drive controls within the bank's risk appetite.

The role requires strong communication, strategic judgment, and the ability to lead in a matrixed organization. Hybrid work in the Northeast with on-site presence three days weekly.

Qualifications

• Bachelor's degree or higher or equivalent experience.
• 10+ years in commercial banking, performance management, analytics, finance, strategy, or related discipline.
• Experience leading a team and influencing executives and cross-functional partners in a matrixed environment.

Responsibilities

• Partner with Product across Merchant Services and Card Issuing/AP Automation to assess the inherent risk of product changes and develop controls.
• Collaborate with line of business partners to address regulatory or environmental changes.
• Partner with 2nd line risk management to maintain bank-wide risk requirements.

Skills

Risk management

Strategic thinking

Communication

Analytical skills

Project management

Automation & AI

Education

Bachelor's degree or higher

Job description

KeyBank's Commercial Card and Merchant Risk team seeks a seasoned Manager to assess risk implications of product changes across Commercial Card, AP automation, and merchant services. You will influence policy, build cross-functional relationships, and drive controls within the bank's risk appetite.

The role requires strong communication, strategic judgment, and the ability to lead in a matrixed organization. Hybrid work in the Northeast with on-site presence three days weekly.