Director, Product Management, Enterprise Document Management

Capital One; New York (NY); On-site; USD 251,000 - 287,000; Full time

Benefits offered by this job

Performance-based incentives

Comprehensive benefits

Job summary

Capital One in New York, NY is seeking a Director of Product to own the foundational data strategy for the Enterprise Document Management Platform. You will transform unstructured customer document data into a valuable, governed data asset and lead secure, scalable platform initiatives for document lifecycle management.

You will launch our inaugural data product for inbound custom documents and ensure that all AI-extracted outputs are centrally managed to power automated workflows across the

Qualifications

• Bachelor's degree and at least 5 years of Product Management experience.
• Experience translating business strategy into consumer facing digital products.

Responsibilities

• Own the foundational data strategy for the Enterprise Document Management Platform.
• Transform unstructured customer document data into a governed data asset.
• Lead secure, scalable platform initiatives for document lifecycle management.
• Launch the inaugural data product for inbound custom documents and govern AI outputs.

Skills

Product Management

Leadership

Strategy

Data-driven

Education

Bachelor's degree

Job description

About the Team

The Enterprise Document Management Platform team is responsible for managing the Enterprise system of record for over 15 billion customer-related documents that power critical servicing, business needs, and regulatory compliance across the Enterprise. We’re looking for a Director of Product to own the foundational data strategy, transforming unstructured customer document data into a highly valuable, well‑managed data asset for the Enterprise. The individual will drive secure and scalable platform initiatives for document lifecycle management, build our target‑state capabilities, and launch our inaugural data product for inbound custom documents. They will also ensure that all Gen AI‑extracted document outputs are centrally managed, rigorously governed, and seamlessly consumable to power automated workflows across the Enterprise.

Capital One Product Framework

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused - Delivers game‑changing outcomes by focusing on leverage and execution excellence
• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications

Bachelor's degree in any field and at least 5 years of Product Management experience

Preferred Qualifications

Experience translating business strategy and analysis into consumer facing digital products

Compensation and Benefits

Chicago, IL: $209,500 - $239,100 for Director, Product Management

McLean, VA: $230,400 - $263,000 for Director, Product Management

New York, NY: $251,400 - $286,900 for Director, Product Management

Richmond, VA: $209,500 - $239,100 for Director, Product Management

Salaries for part‑time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website.

Eligibility

Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.

Application Requirements

This role is expected to accept applications for a minimum of 5 business days. No agencies please.

Equal Opportunity

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws.

Drug‑free Workplace

Capital One promotes a drug‑free workplace.

Criminal Background

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

Accommodations

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Contact

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail]

Company Information

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

About Us

At Capital One, we’re building a leading information‑based technology company. Still founder‑led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.