Director, Product Development, AI Enablement

Capital One; McLean (VA); On-site; USD 230,000 - 263,000; Full time

Job summary

Capital One is seeking a Director of AI Enablement Product Management to lead enterprise-wide adoption of AI workflows. You will redefine how AI capabilities and developer platforms are turned into scalable productivity tools across eData, data engineering, and business units.

This hands-on leadership role blends strategy with execution: defining a multi-year AI infrastructure roadmap, deploying autonomous agents, governance, and change management to ensure responsible AI and measurable impact.

Qualifications

• Bachelor's degree in any field and at least 5 years of Product Management experience.
• Experience translating business strategy into consumer facing digital products.
• Capital One will not sponsor a new applicant for employment authorization for this position.

Responsibilities

• Define and execute a multi-year product roadmap for internal AI infrastructure tailored to enterprise operations.
• Architect and deploy autonomous AI agents and advanced RAG systems to transform high-friction processes.
• Create and deploy enterprise patterns, guardrails, and AI architectures across engineering and non-engineering functions for a faster, better quality outcome of the product development process, embedding responsible AI practices (transparency, explainability, compliance).
• Replace manual toil and high-friction processes with reusable platform components and AI agents.
• Build intuitive AI-driven semantic layers and integrate agentic AI/ML capabilities into core front-to-back workflows via flexible integration techniques (API, MCP, CLI).
• Establish ironclad LLM evaluation pipelines and guardrails that ensure strict data privacy, compliance, and zero-hallucination thresholds for reporting.
• Partner with internal champions and partners to ensure behavioral adoption rather than just feature deployment.
• Act as the primary strategic translator between core data engineering teams, corporate finance executives, legal teams, and business unit leaders.
• Serve as the structured bridge between business users and core infrastructure or engineering teams to refine future product strategy.

Skills

Product Management

AI Enablement

Education

Bachelor's degree

Job description

Director, Product Development, AI Enablement Director, Product Management (PXDP60)

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the Team

The Enterprise Data team is dedicated to maximizing the value of our data ecosystem, enabling real-time, intelligent experiences built upon a scalable and future-proof foundation. We are a highly collaborative, cross-functional organization. Our work involves harmonizing product, technology, design, risk, and other key partners to forge a modern data ecosystem. Within Enterprise Data, our team features one of the most highly-engaged, creative tech partnerships, experimenting with AI enablement tools, bringing product rigor to how we measure success, and cultivating a culture of relentless innovation and customer obsession.

About the Role

A Director of AI Enablement Product Management is a strategic hands‑on product leader who will fundamentally rethink how the eData product organization - and ultimately Capital One - works with AI. You will act as the tip of the spear in driving enterprise-wide adoption of AI workflows, transforming our operations at every level: the tools we build, the processes we follow, and the mechanisms we use to measure success. Unlike traditional product managers that focus on deterministic software features, or AI-native product managers who train foundational models, an enablement product manager focuses on the operational layer: transforming AI capabilities, architecture blueprints, and developer platforms into scalable productivity tools and resilient infrastructure.

• AI Platform Strategy: Define and execute a multi‑year product roadmap for internal AI infrastructure tailored to enterprise operations.
• Intelligent Workflows: Architect and deploy autonomous AI agents and advanced RAG systems to transform high‑friction processes.
• Blueprint & Standard Rollout: Create and deploy enterprise patterns, guardrails, and AI architectures across engineering and non‑engineering functions for a faster, better quality outcome of the product development process, embedding responsible AI practices (transparency, explainability, compliance).
• Workflow Transformation: Replace manual toil and high‑friction processes with reusable platform components and AI agents.
• Data Democratization & Integration: Build intuitive AI‑driven semantic layers and integrate agentic AI/ML capabilities into core front‑to‑back workflows via flexible integration techniques (API, MCP, CLI).
• Governance, Compliance & Security: Establish ironclad LLM evaluation pipelines and guardrails that ensure strict data privacy, compliance, and zero‑hallucination thresholds for reporting.
• Adoption & Change Management: Partner with internal champions and partners to ensure behavioral adoption rather than just feature deployment.
• Cross‑Functional Synergy: Act as the primary strategic translator between core data engineering teams, corporate finance executives, legal teams, and business unit leaders.
• Feedback Loops: Serve as the structured bridge between business users and core infrastructure or engineering teams to refine future product strategy.

Capital One Product Framework

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused - Delivers game‑changing outcomes by focusing on leverage and execution excellence
• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated Problem Solving - Identifies and resolves complex problem
• Transformation Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications

Basic Qualifications: Bachelor's degree in any field and at least 5 years of Product Management experience. Preferred Qualifications: Experience translating business strategy and analysis into consumer facing digital products. At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Salary & Compensation

The minimum and maximum full‑time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part‑time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York, NY: $251,400 - $286,900 for Director, Product Management

McLean, VA: $230,400 - $263,000 for Director, Product Management

San Francisco, CA: $251,400 - $286,900 for Director, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.

Application Acceptance

This role is expected to accept applications for a minimum of 5 business days. No agencies please.

Equal Opportunity

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace.

Criminal Background

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

Accommodations

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Contact for Technical Support

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail].

Third-Party Disclaimer

Capital One does not provide, endorse nor guarantee and is not liable for third‑party products, services, educational tools or other information available through this site.

Legal Entities

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Company Overview

At Capital One, we’re building a leading information‑based technology company. Still founder‑led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.