Director, Product Management — Customer Platform Lead

Capital One; Chicago (IL); On-site; USD 210,000 - 239,000; Full time

Job summary

Capital One in Chicago seeks a Director of Product Management to own the Customer Management Platform strategy, guiding the next generation of line and balance transfer capabilities. You’ll lead a cross-functional team to deliver high-impact customer experiences powered by data and modern technology.

The role requires coaching and developing the product group, ensuring audit- and customer-ready platforms, and translating business strategy into consumer digital products.

Qualifications

• Bachelor's degree in any field with at least 5 years of Product Management experience.
• Experience translating business strategy into consumer facing digital products.
• Strong leadership and cross-functional collaboration skills.

Responsibilities

• Ongoing delivery of high-leverage capabilities and updates that are critical to keeping our business evolving
• Defining and refining the vision for the next generation platform that we’ll be running our line strategies on
• Recruiting, coaching, and unleashing the members of the product team
• Ensuring we keep one of the most important aspects of our business well-managed, to be audit- and customer-ready

Skills

Product Management

Leadership

Education

Bachelor's degree

Job description

Capital One in Chicago seeks a Director of Product Management to own the Customer Management Platform strategy, guiding the next generation of line and balance transfer capabilities. You’ll lead a cross-functional team to deliver high-impact customer experiences powered by data and modern technology.

The role requires coaching and developing the product group, ensuring audit- and customer-ready platforms, and translating business strategy into consumer digital products.