Director, Product Management

USAA Life Insurance Company; San Antonio (TX); Hybrid; USD 143,000 - 274,000; Full time

Job summary

USAA Life Insurance Company is seeking a Director of Product Management to lead a team of individual contributors and shape product and sales strategies. You will analyze profitability, competitiveness and sales performance to guide product lifecycles and pricing decisions.

You will partner with distribution, leverage Agile methods, and direct market research to drive innovative solutions and value propositions for members and channels.

Qualifications

• Bachelor's degree in Business, Marketing, Supply Chain or Statistics or equivalent experience.
• 10+ years in product management, strategy, or related roles.
• 4+ years leading product teams and managing P&L responsibilities.
• 3+ years of data visualization and market insight generation.

Responsibilities

• Define product and sales strategy based on profitability and performance data.
• Lead a team of individual contributors and coordinate with distribution channels.
• Develop new product offerings and enhancements using Agile practices.
• Translate data into insights for strategic decisions and roadmaps.

Skills

Product management

Team leadership

Data visualization

Market research

Agile methodologies

Education

Bachelor's degree in Business/Marketing/Supply Chain/Statistics

Tools

Tableau

Job description

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

As a dedicated Director, Product Management you will manage a team of individual contributors responsible for formulating product/sales strategy recommendations based on analysis of profitability, competitiveness and sales performance for the product life cycle. Compile, analyze and interpret data to make strategic and tactical recommendations or decisions pertaining to sales/product performance. Be responsible for defining the business questions and providing insights to improve business performance. Support the maintenance of existing products and/or may lead in the development and launch of less complex, new products with channel partners managing and prioritizing deliverables in accordance with Agile principles.

• Responsible for communicating and promoting the product value proposition to Distribution organization.
• Ensure product team delivers sales support to all distribution channels (e.g., .com, mobile, contact center) so that the product is properly positioned to customers (sales tool and collateral development, sales training, etc.).
• Develop new product or sales offerings and enhanced features/services to existing product or sales offerings utilizing Agile methodologies to deliver innovative solutions.
• Lead research, analysis and evaluates performance metrics to drive recommendations for market opportunities or product enhancements.
• Leverage resources to gather data and member information to support formulation of product strategy and acquire competitive intelligence.
• Partner with appropriate stakeholders to develop communications for product and pricing strategies to key stakeholders and committees within the respective Function, Line of Business, and across the association.
• Build and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.
• Interpret performance results to inform product or sales forecast and planning.
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree in Business, Marketing, Supply Chain, or Statistics; OR 4 years of relevant education and/or experience.
• 10 years of relevant industry experience in Actuary, Underwriting, Marketing, Distribution or Sales/Service or Finance/Accounting Operations or Financial Services.
• 4 years of product management, or similar strategic management experience (similar experience includes direct support in managing product performance).
• 3 years of direct team lead or management experience.
• 3 years of Data Visualization experience (i.e.Tableau).
• Knowledge of relevant laws and regulations (i.e.FDIC, CFPB, OCC).
• Experience Owning, Forecasting, and Managing a Product P&L.
• Experienced in market research to create product roadmap, make product decisions and iterate rapidly.
• Expert knowledge of applicable product related regulations and, risk and compliance requirements.

What sets you apart:

• Enterprise Change Management: Proven track record of leading large-scale organizational change initiatives, including stakeholder engagement, impact analysis, and adoption strategies.
• Regulatory Program Management: Demonstrated experience managing complex, multi-workstream regulatory programs within highly regulated industries.
• Portfolio Governance: Experience establishing or maintaining governance frameworks, including resource prioritization, risk management, and performance reporting at the portfolio level.

Compensation range: The salary range for this position is: $143,320 - $273,930 .

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors