Director, Product Management

Domino's

Ann Arbor (MI)

On-site

USD 180,000 - 260,000

Full time

2 days ago

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Benefits offered by this job

Paid Holidays and Vacation

Medical, Dental & Vision benefits

No-cost mental health support

Childcare/tuition discounts

401k matching contributions

Job summary

Domino’s is seeking a Director of Digital Products to define, develop, and deliver global store technology platforms and digital innovations in partnership with the VP, Operations Technology & Store Systems. This role blends product management discipline with digital leadership to keep Domino’s at the forefront of customer experience and store efficiency.

This leader collaborates with Operations, Franchise, Training, and Design teams to deliver scalable in-store experiences, drive rapid

Qualifications

Bachelor’s degree in business, computer science, engineering, marketing, or related field.
10+ years of progressive experience in product management or related technology/innovation roles.
Demonstrated success building and executing product roadmaps, preferably in global or multi-market environments.
Experience leading cross-functional teams and managing complex product portfolios.
Strong knowledge of digital UX/UI practices, store technology, and competitive digital landscapes.
Exceptional leadership, communication, and presentation skills with executive-level presence.
Ability to balance strategic vision with disciplined execution.

Responsibilities

Define and own the multiyear product vision and roadmap for store digital platforms and instore guest interaction technologies.
Own product management for core in-store systems supporting operations, including order taking interfaces, order routing, kitchen and service displays, customer facing screens, and delivery tools.
Oversee prototyping, pilot programs, and iterative testing to accelerate delivery of new digital capabilities.
Monitor global competitive digital trends, recommending proactive actions to maintain Domino’s digital leadership.
Define and manage product tiers to maximize scalability.

Skills

Product leadership

Cross-functional leadership

Roadmap development

Digital UX/UI

Store technology

Education

Bachelor’s degree in business, CS, engineering, marketing, or related field

Job description

Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time. Founded in 1960 as a single store in Ypsilanti, Michigan, Domino’s has grown into the largest pizza company in the world, with more than 22,300 stores across 90+ markets. Our success is built on the strength of our people, technology, and franchise system. As a leader in innovation, we continue to transform the pizza and QSR industry while creating opportunities for team members to learn, grow and thrive. If you’re ready to make an impact, build a meaningful career and help shape what’s next, there’s a place for you at Domino’s.

Job Description

The Director, Digital Products, is responsible for defining, developing, and delivering Domino’s global store technology platforms and digital innovations in partnership with the Vice President, Operations Technology & Store Systems. This role blends product management discipline with digital innovation leadership, ensuring Domino’s continues to lead the industry in customer experience, operational consistency, and team member efficiency.

This leader blends disciplined product management with applied innovation, ensuring that store platforms are scalable, intuitive, reliable, and future ready. The role partners closely with Operations, Technology, Franchise, Training, and Design teams to deliver solutions that improve speed, accuracy, service quality, and team member productivity while creating a modern in-store experience.

Responsibilities and Duties

Product Strategy & Roadmap Ownership

Define and own the multiyear product vision and roadmap for store digital platforms and instore guest interaction technologies in partnership with the Vice President, Operations Technology & Store Systems
Translate operational strategy and future store concepts into a sequenced product roadmap with clear outcomes, dependencies, and investment priorities.
Balance foundational platform stability with innovative initiatives that enable next generation store experiences.
Establish product principles and standards to ensure consistency, scalability, and ease of deployment across markets.
Build business cases to evaluate opportunities, balancing customer experience, financial impact, and operational efficiency.
Partner with business, operations, marketing, and technology leaders across regions to ensure alignment and adoption.

Platform Leadership

Own product management for core instore systems supporting operations, including order taking interfaces, order routing, kitchen and service displays, customer facing screens, and delivery tools.
Partner with Operations and Franchisee teams to deeply understand in‑store workflows, service models, and team member pain points.
Ensure products are intuitive, resilient, and designed for high volume, high variability restaurant environments.
Drive continuous improvement across speed of service, order accuracy, labor efficiency, and satisfaction metrics.
Oversee prototyping, pilot programs, and iterative testing to accelerate delivery of new digital capabilities.
Monitor global competitive digital trends, recommending proactive actions to maintain Domino’s digital leadership.
Define and manage product tiers to maximize scalability.

Innovation & Future Store Experience

Oversee prototyping, pilots, and controlled market tests to rapidly validate concepts before scaling.
Monitor emerging technologies and competitive trends in restaurant tech, retail, and hospitality, recommending proactive innovative investments.
Partner with Store Design, Equipment, and Operations teams to integrate digital experiences into physical store environments and future store formats.

Portfolio & Delivery Management

Establish intake, prioritization, and governance processes for tech product initiatives.
Build and manage business cases that balance guest experience, operational impact, cost, and long-term platform value.
Partner with technology and engineering teams to ensure clear product requirements, roadmap transparency, and predictable execution.
Oversee phased rollouts, change management readiness, and adoption strategies to maximize impact at scale.

Organizational Development & People Leadership

Lead, coach, and develop a team of product managers and project managers.
Build organizational capabilities that support both near-term product delivery and long-term innovation.
Foster a culture of accountability, curiosity, and innovation across the team.
Ensure cross-training and knowledge transfer to build resilience and scalability.

Qualifications

Bachelor’s degree in business, computer science, engineering, marketing, or related field.
10+ years of progressive experience in product management or related technology/innovation roles.
Demonstrated success building and executing product roadmaps, preferably in global or multi-market environments.
Experience leading cross-functional teams and managing complex product portfolios.
Strong knowledge of digital UX/UI practices, store technology, and competitive digital landscapes.
Exceptional leadership, communication, and presentation skills with executive-level presence.
Ability to balance strategic vision with disciplined execution.

Additional Information

Benefits: