Director, Product Design & UX/UI – Ecommerce

Tapestry (Coach/Kate Spade); New York (NY); On-site; USD 150,000 - 210,000; Full time

Job summary

Tapestry seeks a Director of Product Design UX/UI to lead the end-to-end digital product design vision for our Coach and Kate Spade New York ecommerce experiences. You will translate customer insights, brand priorities, and business strategy into high-performing digital experiences.

The role mentors a player-coach design team while shaping strategy, raising the craft bar, and partnering with Product, Engineering, Research, Analytics, Brand, and leadership to deliver measurable customer impact.

Qualifications

• Significant experience in product design, UX design, or digital experience design, including leadership of designers and complex initiatives.
• Experience designing high-traffic consumer digital products; ecommerce, marketplace, or similarly complex transactional experiences.

Responsibilities

• Lead UX and product design across major ecommerce journeys and ensure high-quality craft and outcomes.
• Mentor and develop a team of product designers with clear expectations around ownership and collaboration.
• Set the experience vision for priority initiatives and translate opportunities into actionable strategies.
• Partner with Product Management and Engineering from problem definition through launch, iteration, and optimization.
• Build partnerships with Brand, Creative, Analytics, Research, Marketing, and senior stakeholders.
• Champion customer-centered decision making using qualitative research, data, and experimentation.
• Evolve scalable UX patterns and systems while maintaining brand identity across platforms.

Skills

Product design leadership

UX design

Ecommerce experience

Portfolio excellence

Responsive design

Research & analytics

Executive stakeholder communication

Mentoring designers

Strategic thinking

Job description

Tapestry seeks a Director of Product Design UX/UI to lead the end-to-end digital product design vision for our Coach and Kate Spade New York ecommerce experiences. You will translate customer insights, brand priorities, and business strategy into high-performing digital experiences.

The role mentors a player-coach design team while shaping strategy, raising the craft bar, and partnering with Product, Engineering, Research, Analytics, Brand, and leadership to deliver measurable customer impact.