Director, Product Communications

Okta; Bellevue (WA); On-site; USD 224,000 - 308,000; Full time

Benefits offered by this job

Equity

Bonus

Health insurance

Dental insurance

Vision insurance

401(k)

Paid leave

Job summary

Okta is seeking a strategic and technical Director of Product Communications to craft compelling stories around identity and AI security. You will lead a team, collaborate with engineering and partnerships, and drive modern, digital-first campaigns across media channels.

You will prepare product executives for media interviews and help shape public conversations around AI identity. This senior role emphasizes leadership and narrative excellence.

Qualifications

• 15+ years of relevant experience with a Bachelor's degree or equivalent combination of education and work experience.
• Digital native with fluency in both traditional and new media.
• Proven track record managing communications during major corporate milestones (e.g., M&A, IPOs, or high-profile product launches).
• Storytelling mastery translating complex, technical topics for a general business audience.
• Executive presence coaching and advising C-suite on communication strategy and execution.
• Education: Bachelor's in Communications, Journalism, or Marketing; advanced degree preferred.

Responsibilities

• Develop and lead unified multichannel communications strategy (Workforce Identity, Customer Identity, Agentic Identity, AI Security).
• Scale the U.S. partnership PR program and engage enterprise audiences.
• Position the company as the authority on identity in the AI era and showcase executive leadership.

Skills

Strategic communications

Media relations

Executive coaching

Storytelling

C-suite communications

Leadership

Education

Bachelor's degree or equivalent combination of education and work experience

Job description

**Secure Every Identity, from AI to Human

**Identity is the key to unlocking the potential of AI. the company secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

Overview:

the company is setting the standard for the secure agentic enterprise, enabling every company to securely implement and manage human and agent identities.

We’re seeking a strategic and technical Director of Product Communications to cut through the noise and show how the company’s products are solving complex identity challenges for both humans and AI agents. This is a pivotal time for the company, and this person will play a crucial role in solidifying the company’s market leadership in the new era of AI security.

As our Director of Product PR, you will lead the team responsible for explaining how the company is securing the future of AI through both product and partner communication efforts. Reporting to the Sr. Director of Global PR, you will act as a player-coach - managing an internal and agency team as well as leading key initiatives outright, and ensuring we are executing modern, digital-first communications campaigns.

We are looking for someone who can easily grasp complex technical topics - like cybersecurity, identity, or cloud infrastructure - and translate them into stories that help the market understand why the company is at the center of securing AI.

Key Responsibilities:What You’ll Do:

• Multichannel Storytelling: Develop and lead a unified communications strategy that translates our key pillars - Workforce Identity, Customer Identity, Agentic Identity and AI Security - into clear, compelling stories that resonate across everything from traditional outlets to social media to technical blogs.

• Scale our Partner Program: Direct and help scale the company’s U.S. partnership PR strategy, developing communications plans to amplify priority narratives and reach enterprise audiences.

• Own the Identity Narrative: Create and run comms campaigns that further establish the company as the authority on identity in the AI era. Your work will also help position the company’s product executives as true thought leaders within the AI space.

• Develop Cross-Functional Relationships: Work directly with leaders from various teams including engineering, partnerships and others, to turn product milestones and technical partnerships into news that resonates with our audiences.

• Data-Driven Insights: Utilize social listening and media analytics tools to inform strategies, measure the impact of campaigns, and pivot in real-time based on changing business needs.

Media Relations & Reputation:

• Top-Tier Engagement: Build and nurture relationships with reporters at publications like Axios, CNBC, The Verge, ISMG, TechCrunch, and WSJ, as well as new media like Substacks, podcasts and paid creators.

• Proactive Communications/Trendjacking: Leverage media relationships to quickly insert the company’s unique point of view breaking AI, identity, and security news cycles.

• Spokesperson Excellence: Act as a primary PR contact and prepare C-level product executives for media interviews and industry events.

Team & Executive Leadership:

• People Management: Lead and mentor a team of communications professionals. Foster a culture of "never stop innovating" within the comms function.

• Strategic Advisor: Serve as a trusted advisor to senior comms leadership on external trends, advising on when to lean in on public conversations, when our strategy may be flawed, and when we should pivot based on shifting media landscapes.

You May Be a Good Fit if You Have:

• 15+ years of relevant experience with a Bachelor's degree or equivalent combination of education and work experience. Typically requires 7+ years of managerial/leadership experience

• Digital Native: You’re fluent in both traditional and new media. You understand that an impactful story can come from a newsletter, a key creator or a traditional publication.

• Proven Track Record: Experience managing communications during major corporate milestones (e.g., M&A, IPOs, or high-profile product launches).

• Storytelling Mastery: The ability to take complex, technical topics and make them accessible and compelling for a general business audience.

• Executive Presence: Comfortable challenging and coaching C-suite executives on their communication style, strategy and execution.

• Education: Bachelor’s degree in Communications, Journalism, or Marketing; an advanced degree is preferred but not required.

#P5712

Below is the annual base salary range for candidates located in San Francisco Bay Area. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, the company offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.the company.com/us.

The annual base salary range for this position for candidates located in the San Francisco Bay area is between:

$224,000—$308,000 USD

Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, the company offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.the company.com/us.

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:

$200,000—$275,000 USD

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