Director, Product Communications

Okta; San Francisco (CA); On-site; USD 224,000 - 308,000; Full time

Benefits offered by this job

Equity

Bonus

Benefits package including health, 401

Job summary

Okta is seeking a Director of Product Communications to guide multi-channel storytelling that clarifies identity challenges in AI and human contexts. You will lead a team, partner with engineering and partnerships, and drive campaigns that position Okta's executives as industry thought leaders.

Reporting to senior PR leadership, you will scale consumer, media, and partner communications, leveraging analytics to optimize campaigns in real time and deliver measurable impact for enterprise

Qualifications

• 15+ years of relevant experience with leadership experience (7+ years in management).
• Fluent in both traditional and new media formats.
• Proven track record managing communications during major corporate milestones (M&A, IPOs, product launches).
• Storytelling mastery: translate complex topics for a general business audience.
• Executive presence: coach C-suite executives on communication strategy and execution.
• Education: Bachelor’s degree in Communications, Journalism, or Marketing; advanced degree preferred.

Responsibilities

• Develop and lead a unified communications strategy across pillars like Workforce Identity, Customer Identity, and AI Security.
• Scale Okta's U.S. partnership PR strategy and enterprise audience reach.
• Lead campaigns positioning Okta as an authority on identity in the AI era.
• Turn product milestones and tech partnerships into news for diverse audiences.
• Use social listening and analytics to measure impact and pivot as needed.
• Prepare and coach executives for media interviews and events.

Skills

Storytelling

Executive presence

Media relations

Strategic communications

Leadership

Education

Bachelor's degree in Communications, Journalism or Marketing

Advanced degree preferred

Job description

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let’s talk.

Overview:

Okta is setting the standard for the secure agentic enterprise, enabling every company to securely implement and manage human and agent identities.

We're seeking a strategic and technical Director of Product Communications to cut through the noise and show how Okta's products are solving complex identity challenges for both humans and AI agents. This is a pivotal time for Okta, and this person will play a crucial role in solidifying the company's market leadership in the new era of AI security.

As our Director of Product PR, you will lead the team responsible for explaining how Okta is securing the future of AI through both product and partner communication efforts. Reporting to the Sr. Director of Global PR, you will act as a player-coach - managing an internal and agency team as well as leading key initiatives outright, and ensuring we are executing modern, digital-first communications campaigns.

We are looking for someone who can easily grasp complex technical topics - like cybersecurity, identity, or cloud infrastructure - and translate them into stories that help the market understand why Okta is at the center of securing AI.

Key Responsibilities:

What You'll Do:

• Multichannel Storytelling: Develop and lead a unified communications strategy that translates our key pillars - Workforce Identity, Customer Identity, Agentic Identity and AI Security - into clear, compelling stories that resonate across everything from traditional outlets to social media to technical blogs.
• Scale our Partner Program: Direct and help scale Okta's U.S. partnership PR strategy, developing communications plans to amplify priority narratives and reach enterprise audiences.
• Own the Identity Narrative: Create and run comms campaigns that further establish Okta as the authority on identity in the AI era. Your work will also help position Okta's product executives as true thought leaders within the AI space.
• Develop Cross-Functional Relationships: Work directly with leaders from various teams including engineering, partnerships and others, to turn product milestones and technical partnerships into news that resonates with our audiences.
• Data-Driven Insights: Utilize social listening and media analytics tools to inform strategies, measure the impact of campaigns, and pivot in real-time based on changing business needs.

Media Relations & Reputation:

• Top-Tier Engagement: Build and nurture relationships with reporters at publications like Axios, CNBC, The Verge, ISMG, TechCrunch, and WSJ, as well as new media like Substacks, podcasts and paid creators.
• Proactive Communications/Trendjacking: Leverage media relationships to quickly insert Okta's unique point of view breaking AI, identity, and security news cycles.
• Spokesperson Excellence: Act as a primary PR contact and prepare C-level product executives for media interviews and industry events.

Team & Executive Leadership:

• People Management: Lead and mentor a team of communications professionals. Foster a culture of "never stop innovating" within the comms function.
• Strategic Advisor: Serve as a trusted advisor to senior comms leadership on external trends, advising on when to lean in on public conversations, when our strategy may be flawed, and when we should pivot based on shifting media landscapes.

You May Be a Good Fit if You Have:

• 15+ years of relevant experience with a Bachelor's degree or equivalent combination of education and work experience. Typically requires 7+ years of managerial/leadership experience
• Digital Native: You're fluent in both traditional and new media. You understand that an impactful story can come from a newsletter, a key creator or a traditional publication.
• Proven Track Record: Experience managing communications during major corporate milestones (e.g., M&A, IPOs, or high-profile product launches).
• Storytelling Mastery: The ability to take complex, technical topics and make them accessible and compelling for a general business audience.
• Executive Presence: Comfortable challenging and coaching C-suite executives on their communication style, strategy and execution.
• Education: Bachelor's degree in Communications, Journalism, or Marketing; an advanced degree is preferred but not required.

#P5712

Below is the annual base salary range for candidates located in San Francisco Bay Area. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.

The annual base salary range for this position for candidates located in the San Francisco Bay area is between:

$224,000 — $308,000 USD

Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:

$200,000 — $275,000 USD

The Okta Experience

• Supporting Your Well-Being
• Driving Social Impact
• Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding pleaseuse this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, pleaseclick here to view our full NYC AEDT Notice.