Director, Product Analytics

For Hers; United States; Remote; USD 90,000 - 160,000; Full time

Job summary

An innovative health and wellness platform is seeking an experienced analytics leader to guide their Product Analytics team. In this pivotal role, you will collaborate with cross-functional teams to deliver data-driven insights that shape product strategies and enhance user experiences. Your expertise will drive foundational analyses and experiment design, ensuring informed decisions that foster user growth and revenue. This is a unique opportunity to make a significant impact in the healthcare landscape by translating complex data into actionable recommendations. Join a forward-thinking company committed to redefining healthcare and improving lives through personalized care.

Benefits

Competitive salary & equity compensation

Unlimited PTO

Comprehensive health benefits

Employee Stock Purchase Program

401k benefits with employer matching

Offsite team retreats

Qualifications

• 10+ years of analytics experience in partnership with Growth and Product Management.
• Strong communication skills to present insights effectively.

Responsibilities

• Lead product data analysts and provide insights to business stakeholders.
• Design and measure experiments to understand product changes' impacts.

Skills

Analytics

Communication Skills

Experiment Design

Problem Solving

Project Management

Detail-oriented

Education

Bachelor’s or Master’s degree in Computer Science

Degree in Analytics or related field

Tools

SQL

Python

R

Web and App Analytics Platforms

Data Visualization Software

Amplitude

Tableau Desktop

Looker

BigQuery

Snowflake

dbt

Job description

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.

About the Role:

We are looking for an experienced, hands-on analytics leader to lead our Product Analytics team. In this role, you will guide a team of managers and analysts and work cross-functionally with Product, Engineering, Data Science, and Business stakeholders to deliver data-driven insights that shape our product strategy and optimize user experiences.

Your success as Director of Product Analytics will come from continuously improving our understanding of the business within the ever-evolving healthcare landscape. You will be expected to drive foundational analyses, experiment design, and metrics reviews across our breadth of product initiatives. You will work closely with senior leadership to make data-informed decisions that drive user and revenue growth.

You Will:

• Lead and grow product data analysts who will support and provide insights and direction to business stakeholders
• Lead the sophisticated design, implementation, and measurement of various experiments to understand the incremental impact of product changes and user flow updates
• Partner with Data Science and Machine Learning teams to implement Machine Learning programs across product teams to drive the business forward
• Act as a trusted advisor to product leadership by providing strategic insights and actionable recommendations
• Translate complex data into clear narratives that influence product decisions and priorities
• Partner with Product leads to identify new reporting and data requirements, document requirements, build reports, and coordinate with engineering to provide the necessary data points
• Be the subject matter expert on identifying customer trends and diagnosing data anomalies
• Contribute to and help the Analytics and Data Science group become world-class via mentoring others, contributing to cross-functional efforts, investigate new methods and continually showcase excellence in analytics outputs to others

You Have:

• 10+ years of in-depth Analytics experience in partnership with Growth and Product Management departments
• Bachelor’s or Master’s degree in Computer Science, Analytics, or related field, or equivalent work experience
• Very strong communication skills. Able to effectively communicate in a clear and concise manner to various levels from early career staff to SVP level
• Experience with experiment design and A/B/n test analysis across multiple KPIs
• Ability to think through complex problems, determine proper analytical processes and procedures, independently derive conclusions and present results to the team
• Detail-oriented, attention to detail and exceptionally organized. Able to multitask, prioritize, and manage multiple projects in a fast-paced, ambiguous environment
• Experience with cross-team project management
• Expert proficiency with SQL
• Experience Python and/or R a plus
• Experience with web and app analytics platforms
• Experience with data visualization software
• Prior experience working with product machine learning implementations, causal inference, time series modeling, LTV calculations and segmentation

Preferred Experience & Skills:

• Experience with Amplitude a huge plus
• Experience with Tableau Desktop or Looker a plus
• Experience with BigQuery/Snowflake a plus
• Experience with dbt a plus

Our Benefits:

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• 401k benefits with employer matching contribution
• Offsite team retreats