Director, Process Improvement

Sentara Healthcare Inc; Norfolk, Northern (VA, KY); Hybrid; USD 150,000 - 231,000; Full time

Benefits offered by this job

Medical insurance

Retirement plan with company match

Paid time off

Job summary

Sentara Healthcare Inc. seeks a Director of Process Improvement to lead a dedicated team driving clinical and operational improvements. You will partner with senior leaders to identify opportunities, allocate resources, and apply Lean Six Sigma, rapid improvement, and redesign initiatives across divisions.

The role emphasizes change management, aligning technology, processes, and people with strategic goals while delivering measurable efficiency gains.

Qualifications

• Bachelor degree in a relevant field.
• Six Sigma Black Belt certification.
• Minimum 3 years experience in Accounting/Finance or Healthcare Management.
• Experience leading Process Improvement teams and multiple projects.

Responsibilities

• Lead a Process Improvement team to drive transformative changes.
• Collaborate with senior leadership to identify opportunities and allocate resources.
• Design, plan, and implement Lean Six Sigma, Rapid Improvement, and related methods.
• Oversee change management including financial, operational, and HR considerations.
• Ensure successful implementation of radical technology, processes and people changes.

Skills

Lean Six Sigma

Rapid Improvement

Reengineering

Process Redesign

CQI

Benchmarking

Productivity Enhancements

Technology Advancements

Education

Bachelor Level Degree

Six Sigma Black Belt Certification

Job description

Overview

The Director leads a Process Improvement team dedicated to driving transformative changes in clinical and operational processes, with both strategic and operational focus. In this role, the Director collaborates with senior leadership to identify improvement opportunities, allocate resources, select appropriate improvement methodologies, and assign team members for successful project execution. The Director is responsible for the design, planning, and implementation of process improvement initiatives, such as Lean Six Sigma, Rapid Improvement, Reengineering, Process Redesign, CQI, Business Development, Benchmarking, Productivity Enhancements, and Technology Advancements, across multiple divisions and departments. Managing multiple concurrent projects for senior leaders, the Director prioritizes effectively to meet tight deadlines. Additionally, the Director oversees all aspects of change management, including financial, operational, and human resource considerations, ensuring successful implementation of radical changes in technology, processes, and people.

Leads and oversees the strategic development, execution, and optimization of process improvement initiatives across the organization. Responsible for identifying and implementing process enhancements that drive operational efficiency, improve quality, and align with overall business goals. Collaborates with cross-functional teams, including operations, technology, and leadership, to foster a culture of continuous improvement and innovation.

Education

• Bachelor Level Degree

Certifications

• Six Sigma Black Belt (CSSBB) - Certification - ASQ Excellence IncAmerican Society for Quality (ASQ)American Society for Quality (ASQ)ion/Licensure

Experience

• 3 years experience in Accounting/Finance or Healthcare Management.
• Lean Six Sigma, Rapid Improvement, Reengineering, Process Redesign, CQI, Business Development, Benchmarking, Productivity Enhancements, and Technology Advancements

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $150,300.80 - $231,379.20 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.