Accountabilities
In this role, you will lead premium audit strategy and operations, ensuring that processes, teams, and systems support corporate objectives while maintaining regulatory compliance. Your responsibilities will include:
- Establish corporate policies, procedures, and financial controls to maintain the accuracy, integrity, and reliability of financial data within the Premium Audit function.
- Provide strategic direction to ensure all premium audit activities comply with applicable state regulations, industry bureau requirements, including NCCI and WCIRB rules, and relevant NAIC standards.
- Maintain effective internal and external communication to support company initiatives, operational changes, and consistent implementation across departments.
- Collaborate with business units to support the launch, implementation, and retention of new markets and insurance programs.
- Review and approve activities that exceed the authority of individual functional managers.
- Ensure premium audits and related invoices are accurate, completed on time, and compliant with applicable state and bureau requirements.
- Oversee the test audit program and bureau data quality compliance, ensuring required standards are consistently met.
- Monitor regulatory and bureau rule changes and coordinate their timely implementation across relevant functions.
- Support the development and implementation of corporate systems that meet the needs of internal teams and external stakeholders, including agents, policyholders, reporting bureaus, and financial reporting users.
- Plan staffing levels and vendor assignments to maintain operational effectiveness while staying within budgetary constraints.
- Provide general premium audit training to internal departments and agents.
- Lead, coach, and develop the premium audit management team and staff, ensuring alignment with corporate objectives and budgetary expectations.
- Build a collaborative and inclusive working environment that promotes teamwork, respects employees and stakeholders, and supports strong professional relationships.
- Oversee recruitment, performance management, employee development, coaching, and motivation across the function.
- Develop effective management teams and implement results-oriented training programs to strengthen technical capabilities and address changes in technology, regulations, and business requirements.
- Develop and manage functional budgets, monitor operating costs, and evaluate the value delivered relative to expenditure.
- Contribute to special projects and undertake additional responsibilities as required.
Requirements
The ideal candidate is an accomplished insurance leader with extensive premium audit experience, advanced regulatory knowledge, and a proven ability to manage teams and implement organizational improvements. The following qualifications are expected:
- At least 10 years of progressively responsible professional experience in the insurance industry, including a demonstrated career progression into management roles within premium audit.
- Proven ability to lead, inspire, and develop teams while consistently achieving or exceeding business objectives.
- Demonstrated experience implementing operational and organizational changes across an entire company.
- Advanced technical knowledge of insurance manual rules, particularly NCCI or WCIRB requirements, including applicable state-specific exceptions.
- Advanced understanding of state insurance regulations and related documentation requirements.
- Strong knowledge of premium audit operations, quality assurance, financial controls, and compliance practices.
- Excellent written and verbal communication skills, including the ability to negotiate effectively and work with diverse stakeholders.
- Strong organizational and time-management abilities, with a track record of setting priorities, meeting deadlines, and helping teams deliver consistently.
- Excellent analytical, problem-solving, and decision-making skills, with a practical and solution-oriented approach.
- Strong interpersonal skills and the ability to collaborate effectively across teams and organizational levels.
- Ability to manage budgets, staffing resources, and vendor relationships while balancing operational costs and service quality.
- Ability to work remotely from a private, quiet, and suitable workspace.
- Must currently reside in the United States and be authorized to work without employer sponsorship.
- Willingness to travel occasionally to off-site locations for meetings as required.
Benefits
- Annual salary range of $105,000–$160,000 , depending on experience and qualifications.
- Comprehensive employee benefits package.
- Fully remote work arrangement for eligible candidates based in the United States.
- Opportunity to lead a company-wide function and influence strategic business initiatives.
- Professional development and career growth opportunities.
- Collaborative work environment focused on integrity, customer service, accountability, innovation, and employee fulfillment.