Director, Population Health Program Design & Enablement

Oak Street Health, part of CVS Health; Springfield (IL); On-site; USD 100,000 - 232,000; Full time

Benefits offered by this job

Health insurance

Vision benefits

Dental benefits

401K match

Leadership development

Job summary

Oak Street Health, part of CVS Health, seeks a Lead Director of Population Health to define clinical program requirements and drive multi-team launches that improve high-risk patient outcomes. You will bridge clinical leadership with technology partners, shaping workflows, measurement, and strategy across care management, analytics, and operations.

The role requires deep EHR experience (Epic preferred), strong executive communication, and a proven track record of developing and guiding teams

Qualifications

• 10-15 years in healthcare program management, population health, or care delivery operations with ownership of complex, multi-stakeholder programs.
• Deep working fluency with EHR systems (Epic strongly preferred) and ability to translate clinical needs into feasible requirements.
• Proven ability to earn trust and influence technical/build teams as a non-owning partner.
• Clinical + operational bilingualism: comfortable with clinical program design logic and technical systems (Epic, data warehousing concepts)
• Exceptional written communication: able to produce executive-level materials that are clear, structured, and audience-appropriate
• Proven ability to drive the clinical-operations workstream of high-stakes go-lives across matrixed teams
• Strong analytical instincts: read data, identify issues quickly, and know who to involve
• People leadership experience with a track record of developing early-career talent
• High bias toward action; thrives in ambiguity
• Ability to flag risk clearly and early to senior leadership

Responsibilities

• Define clinical requirements for OSH initiatives from design through go-live and optimization with Informatics and Product.
• Translate clinical workflows into clear requirements for technical partners (Epic and non-Epic).
• Drive multi-team launches and ensure features meet clinical and workflow needs (clinical acceptance/UAT).
• Develop frameworks to measure program success across stakeholders and programs.
• Represent Population Health in cross-functional forums and partner with leadership and engineering teams.

Skills

Program management

Epic experience

Stakeholder influence

Executive communication

People leadership

Analytical skills

Education

Bachelor's degree

Graduate degree preferred

Tools

Epic

Job description

Oak Street Health, part of CVS Health, seeks a Lead Director of Population Health to define clinical program requirements and drive multi-team launches that improve high-risk patient outcomes. You will bridge clinical leadership with technology partners, shaping workflows, measurement, and strategy across care management, analytics, and operations.

The role requires deep EHR experience (Epic preferred), strong executive communication, and a proven track record of developing and guiding teams