Director, Pillar Practices - 26-104

primed; San Ramon (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

Hill Physicians Medical Group in California seeks a Director of Pillar Practices to drive success across Hill Health and independent Pillar Practices. You will own the P&L, staffing, physician relationships, and strategic goals for the owned clinic and its portfolio of investments.

The role requires leading recruitment, renovations, marketing initiatives, analytics, and HR solutions to deliver measurable growth and member retention across service areas.

Responsibilities

• Own Hill Health's financial performance and full P&L, including annual budgeting, forecasting, revenue optimization, expense management, capital planning, and corrective action when performance deviates from plan.
• Set the practice's operating strategy, priorities, and performance expectations in partnership with medical leadership; translate enterprise objectives into an actionable business plan.
• Provide concise, decision-oriented reporting and recommendations to executive leadership and Board of Directors regarding performance, risks, investment needs, and strategic opportunities.
• Directly manage and hold the Practice Manager accountable for day-to-day execution, staffing, workflows, service standards, regulatory compliance, and achievement of established goals.
• Establish staffing models and workforce plans aligned with patient demand, provider capacity, quality standards, and financial targets; approve staffing changes and address material performance or resource gaps.
• Build and maintain effective relationships with physicians and advanced practice providers; address operational concerns, align providers around practice priorities, and support recruitment, retention, engagement, and productivity.
• Use independent judgment and data analysis to make timely business decisions
• Leverage Epic reporting and analytics to identify performance gaps and improvement opportunities; sponsor and oversee initiatives related to templates, scheduling, referral workflows, panel management, documentation, revenue cycle, and patient access.
• Partner with revenue cycle, finance, contracting, IT/Epic, quality, compliance, marketing, and physician network teams to resolve systemic issues and advance practice objectives.

Job description

We're delighted you're considering joining us! At Hill Physicians Medical Group, we're shaping the healthcare of the future: actively managed care that prevents disease, supports those with chronic conditions and anticipates the needs of our members.

Join Our Team!

Hill Physicians has much to offer prospective employees. We're regularly recognized as one of the "Best Places to Work in the Bay Area" and have been recognized as one of the "Healthiest Places to Work in the Bay Area." When you join our team, you're making a great choice for your professional career and your personal satisfaction.

DE&I Statement:

At PriMed, your uniqueness is valued, celebrated, encouraged, supported, and embraced. Whatever your relationship with Hill Physicians, we welcome ALL that you are.

We value and respect your race, ethnicity, gender identity, sexual orientation, age, religion, disabilities, experiences, perspectives, and other attributes. Our celebration of diversity and foundation of inclusion allows us to leverage our differences and capitalize on our similarities to better serve our communities. We do it because it's right!

Job Description:

The Director of Pillar Practices is responsible for the success of Hill Physicians' pillar practices in ensuring member retention and growth for HPMG. The Director has operational and financial accountability for the owned primary care clinic, Hill Health, including its P&L, staffing, physician relationships, and achievement of strategic and performance goals. The Director is also responsible for delivering on the strategy to support independent Pillar Practices across our service area. They will ensure that we execute on the business cases outlined in each Pillar Practice agreement, including overseeing provider recruitment, practice renovations, marketing initiatives, and practice succession planning. The Director will also oversee provider recruitment, including management of the recruiting liaison and external recruiting vendors.

ESSENTIAL RESPONSIBILITIES:

Hill Health

• Own Hill Health's financial performance and full P&L, including annual budgeting, forecasting, revenue optimization, expense management, capital planning, and corrective action when performance deviates from plan.
• Set the practice's operating strategy, priorities, and performance expectations in partnership with medical leadership; translate enterprise objectives into an actionable business plan.
• Provide concise, decision-oriented reporting and recommendations to executive leadership and Board of Directors regarding performance, risks, investment needs, and strategic opportunities.
• Directly manage and hold the Practice Manager accountable for day-to-day execution, staffing, workflows, service standards, regulatory compliance, and achievement of established goals.
• Establish staffing models and workforce plans aligned with patient demand, provider capacity, quality standards, and financial targets; approve staffing changes and address material performance or resource gaps.
• Build and maintain effective relationships with physicians and advanced practice providers; address operational concerns, align providers around practice priorities, and support recruitment, retention, engagement, and productivity.
• Use independent judgment and data analysis to make timely business decisions
• Leverage Epic reporting and analytics to identify performance gaps and improvement opportunities; sponsor and oversee initiatives related to templates, scheduling, referral workflows, panel management, documentation, revenue cycle, and patient access.
• Partner with revenue cycle, finance, contracting, IT/Epic, quality, compliance, marketing, and physician network teams to resolve systemic issues and advance practice objectives.

Independent Pillar Practices

• Lead Hill Physicians' portfolio of investments in independent Pillar Practices, ensuring Hill and participating practices fulfill their respective commitments and that each investment produces measurable practice growth, membership growth, and strategic value for Hill.
• Develop practice-specific growth plans with measurable targets for membership, patient panels, provider capacity, access, retention, and financial sustainability.
• Coordinate internal teams and external partners to ensure Hill delivers its commitments on schedule, including recruitment, marketing, SEO, renovations, analytics, and HR solutions
• Hold practice owners and leaders accountable for completing agreed-upon actions, operational changes, and investments required to achieve the intended outcomes.
• Monitor performance against business cases and investment plans. Ensure Pillar Practice strategies produce measurable growth for both the participating practices and Hill Physicians, including growth in physicians, patient panels, attributed membership, and market presence.
• Build trusted relationships with independent physicians while maintaining appropriate accountability for performance and fulfillment of contr