Director Physician Integration & Operations

UNC Health Care; Raleigh (NC); Hybrid; USD 107,000 - 154,000; Full time

Job summary

UNC Health Care is seeking a Director of Physician Integration & Operations to lead the integration of new providers and manage statewide physician-related operations within the UNC Health System Service Line.

This full-time hybrid role requires a Bachelor's degree and seven years of relevant experience, including physician services and onboarding, with at least three years in a management position. Day schedule with 40 hours weekly.

Qualifications

• Bachelor's degree required.
• Seven years of relevant work experience with physician services and onboarding.
• At least three years in a management role.

Responsibilities

• Oversee integration of new providers and ongoing management of physician-related operations for statewide UNC Health System Service Line.
• Develop, implement, and manage onboarding programs and templates for providers.
• Manage provider schedules and staffing needs across the state to ensure coverage.
• Coordinate with recruiting, finance, and operations to optimize onboarding, compensation, and provider performance.

Education

Bachelor's degree

Job description

Director Physician Integration & Operations

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary

This position will serve as the primary individual responsible for integration of new providers and ongoing management of physician-related operations for statewide UNC Health System Service Line.

Responsibilities

Leading People

• Provide administrative supervision and oversight for service line provider team.
• Partner with Med Group and service line leadership to address behavioral or performance concerns related to providers.
• Ensure regulatory compliance of all providers including annual training requirements, required education, and compliance with organizational policies.
• Assist with resolving patient concerns related to providers.
• Serve as the main point of contact and liaison for new providers and their families during onboarding.

Leading Change

• Develop, implement, and manage strategic provider onboarding program focused on positive integration, provider satisfaction, and retention.
• Streamline onboarding by creating standardized templates, welcome packets, and processes.
• Coordinate logistics for new hire items (lab coat, ISD equipment/access, office setup, etc.).
• Collaborate with Physician Recruitment, Med Staff Services, Provider Enrollment, and other departments to improve pre-boarding/onboarding.

Results Driven

• Manage provider schedules to ensure provider coverage statewide.
• Coordinate temporary provider staffing needs and develop/manage provider float pool.
• Work with leadership to determine staffing needs and ensure timely hiring/onboarding dates.
• Create and utilize reporting to track providers' status throughout the onboarding process.
• Provide routine and ad hoc reporting to service line leadership.
• Partner with patient experience to identify opportunities to improve satisfaction results.

Business / Operational Acumen

• Manage financial operations for service line providers, including compensation and incentives.
• Partner with Medical Group Finance to manage provider compensation.
• Manage requisition submission process and coordinate with Physician Recruitment for challenges or delays.
• Ensure operational efficiency through strategy development and execution.

Other Information

Education Requirements:

• Bachelor's degree required

Licensure/Certification Requirements:

• None specified

Professional Experience Requirements:

• Seven years of relevant work experience, with a minimum of three years' experience with physician services and/or onboarding services and at least five years in a management role.

Job Details

Legal Employer: STATE

Entity: Shared Services

Organization Unit: HCS Cancer Service Line

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range:$51.50 - $74.01 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Raleigh

Exempt From Overtime: Exempt: Yes

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency employed as a legacy teammate and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [e-mail] if you need a reasonable accommodation to search and/or to apply for a career opportunity.