Director - Performance Transformation

Guidehouse; Washington (District of Columbia); On-site; USD 206,000 - 343,000; Full time

Benefits offered by this job

Discretionary bonus

401(k) Retirement Plan

Health Insurance

Parental Leave and Adoption Assistance

Job summary

Guidehouse is seeking a Director in the Healthcare Performance Transformation Practice, Provider Optimization, to lead clinical effectiveness and operations optimization programs across hospitals and health systems. You will manage multi-workstream initiatives, ensure alignment with timelines and budgets, and drive measurable client outcomes while generating revenue for Guidehouse.

The role involves nationwide business development, client relationship management, and mentorship of staff, with

Qualifications

• 10+ years of experience in clinical operations and performance improvement within provider settings.
• 5+ years delivering multi-site consulting programs with budgets $10M+ and 30+ resources.
• Proven BD success with $1.5M in new/add-on revenue.
• Strong interpersonal and communication skills across hospital leadership and staff.

Responsibilities

• Lead design, development, and implementation of provider optimization programs.
• Direct multiple workstreams, ensuring timelines, scope, and budget alignment.
• Drive nationwide business development and relationship management for healthcare clients.
• Mentor staff and provide delivery leadership within the account and practice.
• Present proposals and lead client discussions with executives.

Skills

Clinical operations

Performance improvement

Labor optimization

Physician services

Provider-focused delivery

Consulting experience

Business development

Stakeholder communication

Education

Bachelor's Degree

Master's Degree

Job description

Job Family:Strategy & Transformation ConsultingTravel Required:Up to 75%+Clearance Required:NoneWhat You Will Do:As a Director in Guidehouse’s Healthcare Performance Transformation Practice’s Provider Optimization group, you will help drive profitable growth by delivering innovative clinical and strategic performance solutions to hospitals and health systems. You will lead the design, development, and implementation of integrated clinical effectiveness and system operations optimization programs that improve healthcare operations. You will manage programs with multiple workstreams, keeping delivery aligned with timelines, scope, and budget. Working across Guidehouse specialty areas and in partnership with clients, you will deliver measurable client outcomes and generate revenue for Guidehouse across performance improvement, supply chain, workforce productivity, non-labor productivity, clinical operations, shared services, and revenue management.The Director will participate in and help direct nationwide business development and relationship management activities for Guidehouse Healthcare clients requiring optimization. This individual will play a key role in helping guide the firm’s continued development of leading-edge consulting, in the performance improvement service line.This position includes responsibilities in both leveraging and delivering quality, high-level, consulting services to clients for the Guidehouse Healthcare Provider Practice. The following sections describe the specific areas of prime importance in the execution of these responsibilities:· Deliver industry expertise and management consulting services in support of client engagements in the Healthcare Practice· Develop practice wide methodologies to be applied across individual account strategies / client plans· Establish account management relationships with key client decision makers· Identify key industry issues and develop a practice response· Assist in the development of industry alliances and relationships within vertical markets· Provide delivery assurance support for engagements with targeted clients· Mentor Guidehouse staff on assignments within the account delivering services· Provide visible leadership within the account and the practice.· Leads consulting projects Statement of Work, Project Plans, Writes Proposals, Presents to Client Executive; Facilitates, Advises and Persuades key decision makers and influencersWhat You Will Need:· Bachelors Degree· 10+ years of experience in clinical operations, performance improvement, labor optimization, physician services and beyond focused in a provider setting· 5+ years delivering programs in a consulting environment; driving complex, multi-faceted, multi-site, application/operational change/improvement programs with annual budgets of $10 million plus (30 + resources)· Demonstrated sales success leading consulting services BD pursuits with a track record of achieving sales generation goals of $1.5 million in new and add-on business· Flexible, positive, clear interpersonal and communication skills with ability to facilitate the exchange of information within all levels of Guidehouse as well as a provider based, client organization, including, but not limited to, hospital executives, physicians and other professional and ancillary staff.· Ability and willingness to travel as neededWhat Would be Nice to Have:· Masters Degree· Health Consulting Experience· Preference will be given to candidates within 50 miles of a Guidehouse officeThe annual salary range for this position is $206,000.00-$343,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.What We Offer:Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Benefits include:Medical, Rx, Dental & Vision InsurancePersonal and Family Sick Time & Company Paid HolidaysPosition may be eligible for a discretionary variable incentive bonusParental Leave and Adoption Assistance401(k) Retirement PlanBasic Life & Supplemental LifeHealth Savings Account, Dental/Vision & Dependent Care Flexible Spending AccountsShort-Term & Long-Term DisabilityStudent Loan PayDownTuition Reimbursement, Personal Development & Learning OpportunitiesSkills Development & CertificationsEmployee Referral ProgramCorporate Sponsored Events & Community OutreachEmergency Back-Up Childcare ProgramMobility StipendAbout GuidehouseGuidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [e-mail]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [e-mail]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.