Director - Performance Transformation

Guidehouse; United States; Remote; USD 180,000 - 250,000; Full time

Benefits offered by this job

Medical, Rx, Dental & Vision Insurance

401(k) Retirement Plan

Parental Leave and Adoption Assistance

Tuition Reimbursement

Employee Referral Program

Job summary

Guidehouse is seeking a Director for its Healthcare Performance Transformation Practice in the Provider Optimization group. You will lead design, development, and implementation of clinical effectiveness and system operations optimization programs across hospitals and health systems.

You will manage multi-workstream projects, mentor staff, and drive nationwide business development and client relationships to deliver measurable outcomes and revenue growth for Guidehouse.

Qualifications

• Bachelor's degree in a relevant field required.
• 10+ years in clinical operations, performance improvement, labor optimization, and provider settings.
• 5+ years delivering consulting programs with multi-site, multi-workstream scope and $10M+ budgets.
• Demonstrated sales success in BD pursuits with $1.5M in new business.
• Strong communication across hospital executives and varied stakeholders.

Responsibilities

• Lead design, development, and implementation of clinical effectiveness and system operations optimization programs.
• Manage programs with multiple workstreams, timelines, scope, and budget.
• Deliver measurable client outcomes and generate revenue across performance improvement areas.
• Provide ownership and guidance across Guidehouse Healthcare clients needing optimization.
• Mentor staff and provide delivery assurance across engagements within accounts.
• Lead proposals, client presentations, and executive-level influencing.

Skills

10+ years clinical ops

5+ years consulting exp

Sales success

Interpersonal communication

Travel willingness

Education

Bachelor's Degree

Masters Degree

Job description

Job Family:

Strategy & Transformation Consulting Travel Required: Up to 75%+ Clearance Required: None

What You Will Do:

As a Director in Guidehouse’s Healthcare Performance Transformation Practice’s Provider Optimization group, you will help drive profitable growth by delivering innovative clinical and strategic performance solutions to hospitals and health systems. You will lead the design, development, and implementation of integrated clinical effectiveness and system operations optimization programs that improve healthcare operations. You will manage programs with multiple workstreams, keeping delivery aligned with timelines, scope, and budget. Working across Guidehouse specialty areas and in partnership with clients, you will deliver measurable client outcomes and generate revenue for Guidehouse across performance improvement, supply chain, workforce productivity, non-labor productivity, clinical operations, shared services, and revenue management. The Director will participate in and help direct nationwide business development and relationship management activities for Guidehouse Healthcare clients requiring optimization. This individual will play a key role in helping guide the firm’s continued development of leading-edge consulting, in the performance improvement service line. This position includes responsibilities in both leveraging and delivering quality, high-level, consulting services to clients for the Guidehouse Healthcare Provider Practice. The following sections describe the specific areas of prime importance in the execution of these responsibilities:

• Deliver industry expertise and management consulting services in support of client engagements in the Healthcare Practice
• Develop practice wide methodologies to be applied across individual account strategies / client plans
• Establish account management relationships with key client decision makers
• Identify key industry issues and develop a practice response
• Assist in the development of industry alliances and relationships within vertical markets
• Provide delivery assurance support for engagements with targeted clients
• Mentor Guidehouse staff on assignments within the account delivering services
• Provide visible leadership within the account and the practice.
• Leads consulting projects Statement of Work, Project Plans, Writes Proposals, Presents to Client Executive; Facilitates, Advises and Persuades key decision makers and influencers

What You Will Need:

• Bachelors Degree
• 10+ years of experience in clinical operations, performance improvement, labor optimization, physician services and beyond focused in a provider setting
• 5+ years delivering programs in a consulting environment; driving complex, multi-faceted, multi-site, application/operational change/improvement programs with annual budgets of $10 million plus (30 + resources)
• Demonstrated sales success leading consulting services BD pursuits with a track record of achieving sales generation goals of $1.5 million in new and add-on business
• Flexible, positive, clear interpersonal and communication skills with ability to facilitate the exchange of information within all levels of Guidehouse as well as a provider based, client organization, including, but not limited to, hospital executives, physicians and other professional and ancillary staff.
• Ability and willingness to travel as needed

What Would be Nice to Have:

• Masters Degree
• Health Consulting Experience
• Preference will be given to candidates within 50 miles of a Guidehouse office

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include:

• Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [e-mail]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Guidehouse is a global AI-led professional services firm delivering advisory, technology, and managed services to the commercial and government sectors. With an integrated business technology approach, Guidehouse drives efficiency and resilience in the healthcare, financial services, energy, infrastructure, and national security markets. Built to help clients across industries outwit complexity, the firm brings together approximately 18,000 professionals to achieve lasting impact and shape a meaningful future. guidehouse.com