Director, People Success

Navan; Boston (MA); On-site; USD 133,000 - 296,000; Full time

Benefits offered by this job

Healthcare coverage

Equity plans

Flexible time off

Parental leave

Job summary

Navan in Boston is seeking an experienced HR leader to partner with senior leaders on organization design, people strategy, and talent management across the business. You will coach managers, drive workforce planning, and implement people programs to accelerate growth while maintaining a strong employee experience.

You will lead a global People Success team, conduct compensation analyses, and leverage data storytelling to influence decisions.

Qualifications

• Bachelor's or Master's degree in a relevant field.
• 7+ years of managerial/HRBP or similar experience.
• Ability to work in a fast-moving, changing environment.
• Exceptional consultative skills.
• Ability to deliver on commitments while working autonomously.
• Strong relationship-building skills.
• Curious and inquisitive nature.
• We mentality in team settings.

Responsibilities

• Consult leadership on org design, people matters, manager coaching & development, performance and talent management, organizational realignment and workforce planning.
• Build credibility and trust with leaders and employees across all levels.
• Drive global scaling of teams through development, support and engagement of employees.
• Leverage people analytics and insights to create narratives for change and sponsorship.
• Lead People Success initiatives to improve organizational programs for employees.
• Partner with leaders to develop people strategies that align with business objectives.
• Identify and deploy people strategies enabling Engineering and Expense orgs to scale.
• Manage a global People Success team.
• Assess data to identify trends and tell a story to support employees and business.

Skills

Consultative skills

Autonomy

Relationship building

Curiosity

We mentality

Adaptability

Leadership experience

Education

Bachelor's or Master's degree

Job description

What You'll Do

• Consulting leadership on org design, people matters, manager coaching & development, performance and talent management, organizational realignment and workforce planning, hiring & retention strategies, and People program development and implementation
• Results-driven individual that can build credibility & trust with leaders and employees across all levels
• Deep business acumen and collaborative mindset, with the executional know-how of helping to build & scale teams globally through ongoing development, support and engagement of employees
• Analytical and critical thinking with a metrics-driven approach to talent solutions and the ability to leverage people analytics and insights to create compelling narratives for change to gain sponsorship
• Empathetic partner who actively listens, and provides coaching to employees and managers through complex and confidential situations
• Lead People Success initiatives every quarter to continue to build and improve our foundation as an organization and programs for employees
• Partner with leaders to develop people strategies to further their business objectives
• Identify and deploy impactful people strategies and policies that enable the Engineering and Expense organization to perform and scale effectively as it grows
• Manage a global team within our People Success organization
• Assess qualitative and quantitative data to identify trends, tell a story, and create ways to support our employees and improve our business.
• Lead investigations or other activities that relates to employee relations as needed
• Lead compensation analyses and talent reviews
• Facilitate workshops for manager,employee enablement, and team building
• Partner in fostering a culture that supports our mission by supporting the design and implementation of engagement and recognition initiatives and programs
• Focus on results and thriving in a rapidly changing and competitive environment
• Proven track record of building and improving employee experience at top-notch organizations
• Ability to learn and adapt to changing business priorities
• Resilience and forward-thinking approach

What We're Looking For

• Relevant bachelor or master degree
• A minimum of 7 years of experience as a manager of others, HRBP/ People Partner or similar.
• Ability to work in a fast moving and changing environment
• Exceptional consultative skills
• Ability to deliver on commitments while working autonomously
• Strong relationship building skills
• A curious and inquisitive nature
• Must have a "we" vs "i" mentality

Pay Range

The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity. For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter.

$133,200 - $296,200 USD

Pay Range

The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity. For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter.

$133,200 - $296,200 USD

Human oversight

Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.

Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.

• Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email here. Your decision to do so will not affect how your candidacy is evaluated.

Please refer to our Candidate Privacy Notice for more information about our processing of personal data, and your rights.

About Navan

Navan (Nasdaq: NAVN) is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.

Culture of Excellence

Our team is our competitive edge — a high-performance group of smart, driven people committed to winning together. This dedication to excellence is why we’ve been recognized as Best Place to Work by Built In (2023-2026), a G2 Best Global Software Company (2025-2026), Forbes Cloud 100 (2022-2025), and CNBC Disruptor 50 (2022-2025). At Navan, we provide an environment where top talent excels, offering the autonomy and fast-paced trajectory needed to build a defining career and do the best work of your life.

Our Benefits

Navan offers a comprehensive benefits program designed to support your well-being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family.

We support long-term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan’s success. To promote balance, we offer flexible time off, country-specific holidays, and paid parental leave for all new parents. Additional benefits include connectivity and commuting support*, mental health resources, and exclusive travel-related perks. Wherever you’re based, our benefits evolve with you.

Workplace Policy

Navan believes in the value of in-person connections, whether that’s sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face-to-face interactions improve company culture and drive business results. Navan invests in global office spaces — in the U.S., Europe, and Asia, among others — that feel welcoming. In-office perks such as company-provided lunches and happy hours create a strong team environment to help you do your best work. Our employees work from the office four days a week. Please expect this policy for all roles that are tied to an office.

Equal Opportunity

Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.

Accommodations

Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law.

If you need any assistance or accommodations due to a disability, you are welcome to email us at [e-mail].

Candidate Privacy Notice and Use of AI

As part of the recruitment process, certain personal data may be processed using automated tools, including tools that use AI. For details on how Navan collects and uses your personal data, please review Navan's Candidate Privacy Notice here.

Job Search Best Practices

We have been made aware of recruitment scams involving fraudulent attempts to lure job seekers into sending money or personal information in return for fake job offers or coerce them into purchasing equipment by electronic funds transfer (Zelle, Venmo, etc.) Legitimate Navan recruiters will never ask for money in any recruitment or onboarding activities. All available job openings at Navan will be posted on Navan’s website and all Navan recruiters will be reachable through an email address ending in "@navan.com" or "@navan.tech" or "@talent.navan.com".

*Applies to select locations.