Director, People Strategy & Operations

American Structurepoint; Indianapolis (IN); On-site; USD 120,000 - 160,000; Full time

Job summary

American Structurepoint is seeking a Director of People Operations to guide our HR strategy and lead a team of HR professionals across multiple states. You will partner with business leaders to design organization structure, workforce planning, and leadership development that align with growth targets and regulatory requirements.

The role requires a strategic thinker with hands-on leadership, capable of coaching an established People Partner group while delivering compliant, scalable processes.

Qualifications

• Bachelor’s degree in Human Resources, Business, or related field.
• 10+ years of progressive Human Resources experience.
• 5+ years of experience leading HR Business Partners, HR Generalists, or similar HR teams.
• Demonstrated expertise managing complex employee relations matters and workplace investigations.
• Experience supporting leaders in a multi-state employment environment.
• Strong working knowledge of employment law and HR compliance requirements.

Responsibilities

• Lead the People Partner function and provide direction, coaching, and development to the HR team.
• Manage, develop, and ensure consistent support for the People Partner team.
• Establish clear expectations, standards, and operating rhythms that drive accountability and consistency across the team.
• Foster a proactive, business-focused HR function that delivers high-quality support to leaders and employees.
• Serve as a trusted advisor to business leaders on organizational, leadership, workforce, and employee matters.
• Partner with leaders to identify organizational challenges and develop practical people solutions aligned with business objectives.
• Collaborate with the VP of People Operations and Development on workforce planning, succession planning, and organizational effectiveness initiatives.
• Support business growth through thoughtful organizational design, talent planning, and change management efforts.
• Lead complex employee relations matters including investigations, performance management, corrective action, policy interpretation, and conflict resolution.
• Ensure consistent and legally compliant handling of employee matters across the organization.
• Partner with legal counsel and organizational leaders as needed on sensitive or high‑risk situations.
• Oversee compliance with applicable federal, state, and local employment laws across multiple states.
• Provide oversight for onboarding processes, employment documentation, I-9 administration, orientation programs, and immigration support activities.
• Evaluate and improve HR processes to increase efficiency, reduce administrative burden, and enhance service delivery.
• Identify opportunities to leverage technology and streamlined workflows to improve team effectiveness and employee experience.
• Establish scalable processes that support organizational growth while maintaining a high level of service.
• Partner with the VP of People Operations to support succession planning and workforce planning efforts.
• Assist leaders in identifying, developing, and retaining high‑performing talent.
• Contribute insights and recommendations that strengthen leadership capability and organizational effectiveness.
• Support the implementation and execution of talent management initiatives across the organization.
• Other duties as assigned.

Skills

People leadership

Employee relations

Workforce planning

HR compliance

Change management

Leadership coaching

Education

Bachelor's degree in HR/Business

Job description

American Structurepoint is seeking a Director of People Operations to guide our HR strategy and lead a team of HR professionals across multiple states. You will partner with business leaders to design organization structure, workforce planning, and leadership development that align with growth targets and regulatory requirements.

The role requires a strategic thinker with hands-on leadership, capable of coaching an established People Partner group while delivering compliant, scalable processes.