Director, People Business Partner, Technology

Bill.com, LLC.; San Jose, Draper (CA, UT); Hybrid; USD 198,000 - 248,000; Full time

Benefits offered by this job

Health insurance

Dental and Vision coverage

401(k) retirement plan

Paid holidays and time off

Employee Stock Purchase Program

Wellness programs

Disability insurance

Job summary

BILL is seeking a strategic, hands-on Director, People Business Partner for the Technology organization. You will lead a small team of People Business Partners and collaborate with the CTO and leadership to shape talent, structure, and employee experience as BILL scales.

You will drive key people processes, coach leaders through org design and change, and partner across Talent Acquisition, Total Rewards, and COE teams to build engineering capability and a strong people culture.

Qualifications

• 10+ years of progressive HR/People experience, including senior partner roles.
• Experience partnering with CTO/CPO or technology leadership in SaaS/fintech environments.
• Proven track record building and developing People Business Partners teams.
• Strong data orientation with HR analytics to inform recommendations.

Responsibilities

• Serve as the primary People partner to the CTO and their reports, translating technology strategy into integrated people plans.
• Lead and partner with a team of People Business Partners to provide proactive strategic support.
• Drive core people processes: performance management, talent reviews, succession planning, leveling, organizational health, and leadership development.
• Coach leaders through org design and change management, delivering scalable and compliant solutions.
• Partner with Employee Relations on escalated matters and investigations to ensure consistent practices.
• Collaborate with Talent Acquisition and Total Rewards to attract, retain, and grow engineering talent.
• Identify retention risks and engagement trends within technical teams and develop action plans.
• Support engineering managers and senior leaders through coaching and Learning & Organizational Development.
• Work with HR Shared Services, People Technology, and People Analytics to deliver core HR services.
• Leverage Workday and self-service tools to simplify processes and improve employee experiences.
• Apply HR policies consistently while allowing business nuance.

Skills

HR leadership

Executive stakeholder management

People analytics

Coaching & mentoring

Change management

Workday

Tools

Workday

Job description

Director, People Business Partner, Technology

United States

Innovate with purpose

At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters.

Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. We're remote-first, with office spaces in San Jose, CA and Draper, UT — and opportunities to connect in person when it counts. BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.

BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another.

Make your impact at a leading Fintech Company

BILL is seeking a strategic, hands-on Director, People Business Partner to serve as the lead People partner to our Chief Technology Officer and their leadership team. Reporting to the VP, People Strategy & Total Rewards, you will shape and execute the people strategy for our Technology organization, lead a small team of People Business Partners, and help ensure we have the talent, structure, and employee experience needed to support BILL's next stage of growth.

Key Responsibilities

Strategic Partnership with the CTO Organization

• Serve as the primary People partner to the CTO and their direct reports, translating technology and product strategy into integrated people plans that support growth, organizational effectiveness, and long-term capability building, including workforce planning and org design.
• Use data, insights, and external benchmarks to anticipate talent needs, surface risks and opportunities, and inform decisions across Engineering, Security, IT, and related technology teams.
• Contribute to the broader People Leadership team's priorities, bringing the perspective of a fast-scaling technology organization.

People Business Partnership & Employee Relations

• Lead and partner with a team of People Business Partners who provide proactive, strategic support across the Technology organization, ensuring alignment to company goals and values.
• Drive core people processes with your client groups, including performance management, talent reviews and succession planning, promotions and leveling, organizational health, and leadership development, in partnership with COE teams.
• Coach leaders and managers through complex org design, change management, and employee relations situations, delivering balanced, scalable, and compliant solutions that reinforce accountability and inclusion.
• Partner with Employee Relations on escalated matters and investigations, and ensure consistent practices across the Technology organization.
• Partner with Talent Acquisition and Total Rewards to attract, retain, and grow engineering and technical talent, including competitive positioning, career frameworks, and leveling consistency across teams.
• Identify retention risks and engagement trends within technical teams, and build targeted action plans with leaders.
• Support the development of engineering managers and senior technical leaders through coaching and partnership with Learning & Organizational Development.

People Operations & Enablement

• Work with People Shared Services, People Technology, and People Analytics to ensure efficient, accurate, and scalable delivery of core HR services for your aligned groups.
• Identify opportunities to simplify and improve people processes and employee experiences, leveraging Workday, analytics, and self-service tools.
• Apply HR programs, policies, and practices consistently and compliantly while allowing for appropriate business nuance.

Culture & Inclusion

• Champion BILL's values (Humble, Authentic, Passionate, Accountable, and Fun) by modeling inclusive leadership, building diverse talent pipelines, and supporting equitable practices across the employee lifecycle.
• Lead change initiatives within the Technology organization, ensuring clear communication, thoughtful stakeholder management, and strong adoption of new programs and operating rhythms.
• Lead, coach, and develop a small team of People Business Partners, providing clarity on priorities, regular feedback, and career growth opportunities.
• Model the partnership work you expect from your team by carrying your own leader relationships alongside your management responsibilities.
• Foster collaboration and shared best practices across the People team, including alignment with COEs and peer HR leaders.

We'd love to chat if you have:

• 10+ years of progressive HR/People experience, including significant time as a senior HR Business Partner supporting executive-level stakeholders in a high-growth, fast-paced environment.
• Experience partnering directly with a CTO, CPO, or similar technology leader, ideally in a SaaS, fintech, or other technology company.
• Demonstrated success leading and developing People Business Partners or similar HR professionals.
• Deep experience in org design, workforce planning, performance and talent management, employee relations, change management, and employee engagement.
• Familiarity with engineering talent dynamics, such as technical career ladders, leveling and calibration, and retention in competitive talent markets.
• A strong data orientation and business acumen, with comfort using people analytics and HR technology (Workday experience strongly preferred) to inform recommendations and measure impact.
• Excellent communication, facilitation, and influencing skills, with the ability to build trust across executives, managers, and employees.
• A growth mindset, resilience, and a passion for building equitable, people-centric solutions that support BILL's mission and values.

Visa Sponsorship: Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future.

Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed below. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. The estimated salary ranges noted below roles in the specific geographic zones

$197,600 - $247,500 USD

Zone 2: CA (Non San Francisco Bay Area and Los Angeles County), Austin TX, Massachusetts

$177,800 - $222,800 USD

$168,000 - $210,400 USD

What’s in it for you?

Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well.

Here is a preview of some of the amazing benefits here at BILL:

• 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
• Life Insurance, Long & Short-term disability coverage
• Employee Assistance Program (EAP)
• 11+ Observed holidays and wellness days and flexible time off
• Employee Stock Purchase Program with employee discounts
• Wellness & Fitness initiatives
• Employee recognition and referral programs

BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture.

We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact [e-mail] . To ensure a fair evaluation, our Candidate Integrity Policy prohibits the use of unapproved external assistance, including generative AI, during live interviews or assessments. Doing so will result in a review and potential disqualification.

Equal Employment Opportunity Information

At BILL, we strive to be a workplace where inclusivity and authenticity matters. This extends to our hiring experience where we work to foster an experience in which all people feel they are equally respected and valued.

Completing this form is entirely voluntary and will be kept strictly confidential. Whatever your decision, data that you provide in this section will not be considered in the hiring process or thereafter. Individuals seeking employment at BILL are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

For race and ethnicity definitions, as well as more information on veteran and disability status, please refer to this document.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity recordkeeping, reporting, and other legal requirements. The information you provide will also be used to support our diversity, equity and inclusion efforts. Any information that you do provide will be recorded and maintained in a confidential manner.