Director, Patient Safety & High-Reliability Leader

HCA Healthcare; Houston (TX); On-site; USD 150,000 - 210,000; Full time

Job summary

HCA Houston Healthcare Kingwood is seeking a Director of Patient Safety to lead the hospital's safety program, drive zero-harm strategies, and partner with clinical leaders to build a culture of safety. The role requires CPPS, a healthcare background, and 3–5 years in patient safety; Master’s degree is preferred.

You will report to the Hospital Administration and collaborate across departments to sustain high reliability.

Qualifications

• Bachelor’s Degree in healthcare related field required.
• Master’s Degree preferred.
• Clinical background preferred.
• Three to five years healthcare experience in patient safety, risk, and/or quality (recent clinical setting preferred).
• Certification in Patient Safety (CPPS) required; if not CPPS, certification must be obtained within 12 months of hire.
• Maintain CPPS while in role.

Responsibilities

• Lead and collaborate in implementing the hospital-based patient safety program with the goal of eliminating preventable patient harm and fostering a culture of safety.
• Prevent future harm by initiating proactive evaluation and redesign of systems to improve care processes.
• Support improved outcomes by emphasizing behaviors and robust systems with clear accountability.
• Improve delivery of evidence-based care and reduce preventable harm through reliable design.
• Reduce variation in care delivery; partner with PSO to explore identified variations.
• Utilize alerts and best practices to perform gap assessments and implement actions.
• Report, investigate, and analyze patient safety incidents, medical errors, and risks.
• Facilitate serious event analysis for credible improvement strategies.
• Conduct failure mode effect analysis to mitigate adverse outcomes.
• Perform Patient Safety Rounds and empower staff to resolve safety concerns.
• Coordinate disclosure of serious events to patients/families per policy and regs.
• Ensure timely reporting of PSWP to the PSO and participate in learning collaboratives.
• Champion Culture of Safety surveys and analyze results to drive action plans.
• Support harm reporting in a nonpunitive environment and provide constructive feedback.
• Oversee reviews addressing system and individual accountability.
• Serve as chair or co-chair of the Patient Safety Committee.
• Develop/input organizational policies related to patient safety and risk management.
• Include patient safety in new hire orientation and ongoing education for leaders, medical staff, and staff.

Skills

CPPS certification

Healthcare exp 3-5 yrs

Strong communication

Education

Bachelor’s Degree in healthcare related field

Master’s Degree Preferred

Job description

HCA Houston Healthcare Kingwood is seeking a Director of Patient Safety to lead the hospital's safety program, drive zero-harm strategies, and partner with clinical leaders to build a culture of safety. The role requires CPPS, a healthcare background, and 3–5 years in patient safety; Master’s degree is preferred.

You will report to the Hospital Administration and collaborate across departments to sustain high reliability.