Director Patient Safety

HCA Houston Healthcare; Pasadena (TX); On-site; USD 150,000 - 230,000; Full time

Benefits offered by this job

Comprehensive medical coverage

Dental and vision benefits

401(k) Plan with 100% match on 3% to 9

Employee Stock Purchase Plan

Job summary

HCA Houston Healthcare Southeast is seeking a Director of Patient Safety to lead and coordinate the hospital-based patient safety program, aiming to eliminate preventable patient harm and foster a culture of safety.

The role involves executing proactive system redesigns, driving reliable care delivery, and coordinating with leadership to implement best practices and effective risk management across the facility.

Responsibilities

• Prevent future harm by initiating and overseeing proactive evaluation and redesign of systems to improve care processes (e.g. forcing functions, checklists, error causation thinking, human factors, applied informatics, culture).
• Support improved outcomes by emphasizing both appropriate behaviors and robust systems that include concise accountability measures and follow-up.
• Improve consistent delivery of evidence-based care and reduction in preventable harm by focusing on reliability and applying the principles of reliable design.
• Reduce variation in care delivery. Partner with the Patient Safety Organization (PSO) to explore identified variations when appropriate.
• Utilize alerts and best practices (e.g. Sentinel Event Alerts) to perform gap assessments and implement strong actions that will alleviate identified gaps.

Job description

This position is incentive eligible.

Introduction

Want to join a team of daring managers who care without reservations or limits? Our HCA Houston Healthcare Southeast team is looking for a Director Patient Safety. HCA Healthcare is an advanced healthcare network that has committed up to 300 million to our incredible team members over the course of three years.

Benefits

HCA Houston Healthcare Southeast, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare is committed to research and clinical protocols. Do you want to impact standards of care and save lives across the country? Apply today to our Director Patient Safety and be a part of the innovation of ideas.

Job Summary and Qualifications

The Patient Safety Director leads and collaborates in the implementation of the hospital-based patient safety program with the goal of eliminating preventable patient harm while also establishing and sustaining a culture of safety.

What you will do in the role:

• Prevent future harm by initiating and overseeing proactive evaluation and redesign of systems to improve care processes (e.g. forcing functions, checklists, error causation thinking, human factors, applied informatics, culture).
• Support improved outcomes by emphasizing both appropriate behaviors and robust systems that include concise accountability measures and follow-up.
• Improve consistent delivery of evidence-based care and reduction in preventable harm by focusing on reliability and applying the principles of reliable design.
• Reduce variation in care delivery. Partner with the Patient Safety Organization (PSO) to explore identified variations when appropriate.
• Utilize alerts and best practices (e.g. Sentinel Event Alerts) to perform gap assessments and implement strong actions that will alleviate identified gaps.
• Effectively report, investigate, and analyze patient safety incidents, medical errors, and potential risks in the facility.
• Facilitate thorough and credible serious event analysis that result in strong sustainable improvement strategies.
• Facilitate thorough and credible failure mode effect analysis to identify and mitigate unintended adverse patient outcomes and evaluate effectiveness of process changes.
• Perform Patient Safety Rounds that identify patient safety risks. Empower staff to identify and participate in resolution of patient safety concerns.
• Coordinate disclosure of serious events to patients and/or families in accordance with organizational policy and regulations.
• Assure timely reporting of Patient Safety Work Product (PSWP) to the PSO.
• Actively participate in PSO learning collaboratives. Ensure implementation of best practices, alerts, and updates to drive patient safety improvement.
• Champion completion of Culture of Safety Survey.
• Facilitate analysis of culture of safety survey results such that data-driven action plans lead to targeted outcomes.
• Support and encourage harm reporting throughout the organization through a nonpunitive, just event reporting system.
• Provide feedback that acknowledges both the value of event reporting and review of reported events.
• Facilitate thorough and credible review of events that address both system and individual accountability.
• Serves as chair, or co-chair, of the Patient Safety Committee.
• Develop and/or provide input into organizational policies and procedures related to patient safety and/or risk management.
• Include patient safety in new hire orientation presentation (e.g. PSO membership, reporting expectations, safety culture)
• Provide ongoing education to leaders, medical staff, and staff on the science of safety (high reliability, effective communication, sustaining awareness/alertness) and patient safety initiatives.
• Work with facility leaders and managers to ensure thorough, credible and timely event management.
• Join with facility leaders to identify and hardwire behavioral norms that promote a culture of safety.